Marriott Charleston Town Center in Charleston West Virginia

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Guest Reviews of Marriott Charleston Town Center

overall rating

4.1

out of 5

Robert

I was disappointed that the Marriott tried to get every dime out of its guests beyond the room fee: had to pay to park, internet was 9.95, local calls a dollar a piece (at least they did not charge us for the pool/exercise room) like another Marriott did recently (whether I used it or not).

Get service.

Extra charges.

overall rating

3.8

out of 5

Steven

It was a perfect stay.

Their customer service has improved since my last stay.

The parking attendant situation was a bit odd as we left our keys at the desk but did not know we had to have them to get out of the garage.

overall rating

3.8

out of 5

Denise

This hotel is in a great location - across the street from the downtown mall. The front desk gave us a map and directions to a super breakfast restaurant. There was a nice bar with TV's, a workout room with nice equipment, a hot tub and indoor pool - all of which we used and enjoyed. We loaded and unloaded our car, and self-parked which we really like to do - no waiting on bellmen, or valet parking attendants either.

The rooms were very nice - upscale linens on the beds.

The alarm clock went off next door in vacant room (6:30am on Saturday) and it took 45 minutes to get it turned off.

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Marriott Charleston Town Center

200 Lee Street East , Charleston, West Virginia

Guest Score: based on 912 guest reviews

The 352-room Charleston Marriott Town Center hotel is near Charleston Yeager Airport and located in the heart of downtown Charleston, WV. The non-smoking, 16-story full-service hotel operates a shuttle to the airport. Other items included in the room rate are local telephone calls and a morning newspaper. The property is within minutes of the Charleston Civic Center, University of Charleston, and Tri State Racetrack and Gaming Center Casino. There are 16 meeting rooms for social or business functions. The largest, the grand ballroom can accommodate 850 guests. The property is set in landscaped grounds and has direct access to the Charleston Town Center Mall.

Rooms from

$129

Marriott Charleston Town Center Hotel Information

Accommodations

All the guestrooms, and five suites, have a work desk with high-speed Internet access, cable television with movie channels and pay-per-view movies, alarm clock, iron and ironing board, hairdryer, coffee and tea making facilities and two-line telephone with voicemail. The more expensive executive rooms have the benefit of using the concierge lounge, which serves a full breakfast, evening hors d'oeuvres and all-day beverages.

Amenities offered

The hotel has an indoor swimming pool and a fitness center. Dining options include the upmarket Whitewater Grille, serving breakfast, lunch and dinner, the River Rock Café serving Starbucks coffee and breakfast and lunch, and room service, which is available from 6am until midnight. The 24-hour front desk has safe deposit boxes and can handle currency exchange. Other amenities are ice and vending machines on each floor, a full-service business center, a coin-operated laundry, an ATM and a gift shop and newsstand.

Air Conditioned
AM/FM Alarm Clock
Barber Shop
Barber/Beauty Shop
Business Center
Car Rental Desk
Coffee Shop
Coffee Maker in Room
Concierge Desk
Connecting Rooms
Cribs Available
24 Hour Front Desk
Handicapped Rooms/Facilities
Drugstore
Elevators
Express Check In
Express Checkout
FAX
Florist
Grab Bars in Bathroom
Exercise Gym
Hairdryers Available
Health Club
Ice Machine
Iron
Ironing Board
Guest Laundromat
Lounge
Maid Service
In Room Movies
Meeting/Banquet Facilities
No Smoking Rooms/Facilities
Free Newspaper
News Stand
Pool
Indoor Pool
Parking
Outdoor Parking
Radio
Restaurant
Rollaway Beds
Room Service
Safe Deposit Box
Sauna
Secretarial Service
Shower
Free Airport Shuttle
Sofa Bed
Fitness Center or Spa
Steam Bath
Telephone
Tennis
Temperature Control
Turndown Service
TV
Television with Cable
TV Remote Control
Laundry/Valet Services
Vending Machines
Wake-up Service
Water Skiing

Does HotelsByCity recommend this hotel?

Many previous visitors to this hotel say this is the best place to stay in Charleston. The modern property gets good reviews for its location near the shopping mall and a professional and efficient team of employees. There were some complaints about the $8 parking charge and the fact there only three elevators, which were very slow. Tip from those who stayed here: The higher floors give you great views of the mountains.
Read our customer reviews below