Grand Hyatt Washington
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1000 H Street NW
Washington, DC 20001
Chain: Hyatt Hotels and Resorts
Customer Reviews for Grand Hyatt Washington
Very nice hotel! - posted on 01/20/2006
The staff at the Grand Hyatt was wonderful! They were very friendly and attentive to my needs as a visitor to Washington, DC. The one negative I would have is that the hotel is quite pricey even with the amenities provided. I would most definitely recommend the hotel to anyone who is visiting DC who wants to stay in a very nice hotel. Food service during our functions was very well coordinated and pleasing to the eye and taste buds. Overall, a very good experience!
Perfect President's Day Weekend - posted on 05/31/2007
My boyfriend and I stayed here for the long President's Day weekend in February. From the easy Metro access for arrival and departure to the fact that Ford's theatre and lots of wonderful restaurants are within walking distance, this hotel is great find and a super bargain. Only problem was with the shower - no water pressure. They fixed it within a few hours, but was annoying when getting ready for dinner.
This hotel charges extra for everything. - posted on 04/19/2007
On a weekend it seemed like everything was shut down. The business center charged by the minute to use their computers on a Sunday. Indoor pool was freezing and closed at 6 p.m. and kids were very disappointed.
Nice Hotel - posted on 04/10/2007
We were there for family holiday. 3 Rooms. Check in was weak, got wrong rooms, but corrected it immediately. Great for sightseeing. Lots within walking distance. Rooms clean and beds were very comfortable. Valet parking $26 vs $20 for parking deck, but at the deck you pay each time you move it. Valet is daily charge no matter how many times you come and go. Pool is too small for such a big hotel and closes too early for kids. Bring snacks and drinks. Vending is high. Deli on site is good and fair prices. We would stay there again.
Hot Shower - posted on 03/12/2007
I was unable to get a hot shower in the morning - luke warm at best. Otherwise, the hotel was great. I especially like the in-room control over the heating and cooling (and fan).
good find - posted on 01/22/2007
Location is great for metro access or walking to restaraunts or sightseeing. rooms were comfortable and the staff was very helpful and friendly. great breakfast bufet, starbucks in loby but no restaraunt in the hotel for dinner. great selection of restaraunts and night life just two blocks away.
great metro hotel - posted on 01/17/2007
This hotel was a fabulous find! Great location for D.C. sightseeing. Metro stop is below the hotel you don't even have to go outside. The service is great. The room was spotless and luxurious. The breakfast buffet was amazing! and included fresh fruit, omlet and waffle stations.
TWO THUMBS UP - posted on 01/01/2007
Good location for sight seeing, 5 min. walk to china town and lots of good restaraunts / nite spots. 10 min to the mall and white house. 15 min to smithsonian. Metro down stairs. Staff is wonderful, and breakfast buffet is really good, starbacks off lobby, deli for lunch off lobby, but no real restraunt for dinner in hotel. beds very comfortable, we were plesantly surprised.
Grand Hyatt was a Great Pick! - posted on 11/08/2006
The king bed was comfortable and the massaging shower head was amazing. The pillows were feather so you might want to bring your own. Numerous restaurants and a Starbuck in the lobby along with access to the metro. Clean and beautiful. The only complaint was the $20/day parking and the $2 Cokes in the vending machine.
Great!!!! - posted on 11/01/2006
I thought this hotel was wonderful. Everything was so nice and the service was great.
Definitely Recommend - posted on 09/07/2006
Staff was awesome,pleasant and helpful. Room was immaculate.Would definitely recommend. Pool hours need to be extended past 5:30pm. About 4 blocks from Smithsonian,easy walk to historical sites.
A Wonderful Experience! - posted on 08/30/2006
This hotel was very nice! Impressive lobby, clean rooms and an amazing breakfast buffet. The staff was attentive. It was great having the metro station connected to the hotel. I highly recommend this hotel.
LOVELY TIME IN DC - posted on 08/14/2006
My family went to DC for our vacation and had a great time! We left the hotel and walked around. We enjoyed China Town and even found a bowling alley and movie theater in walking distance. The hotel itself was beautiful and the staff very pleasant. We plan to return!
Poor choice - posted on 08/09/2006
I stayed here because of the strong reviews.Something changed. Dining was horrendous. We did not have one good meal. The pub is disgusting. Room service can't get their act together. Even the concerige recommended that we eat elsewhere. After a long day of sightseeing we were looking for a fast, decent meal. Not to be found here. There was a 20-minute wait at Starbucks at 2PM! The rooms are comfortable and clean. The neighborhood doesn't offer much and is deserted at night. Stay elsewhere with children.
disappointed - posted on 07/18/2006
the lobby is very impressive & the metro underneath is very convenient.But we were diasppointed overall for the price we paid for this hotel.The room was average beds comfy but there was a blood spot on the comforter & I asked for it to be replaced & for 3 days it was never done.The guy who delivered extre shampoo & towels seem annoyed we called & not just wait till housekeeping came around.Pool is very small & always crowded my sons were very disappointed. Fee to use gym was required .Starbucks was best for breakfast.Won't stay there again
great hotel - posted on 07/10/2006
We stayed here three nights. The rooms were very clean and quiet, the beds very comfortable, and the service was good. There is a metro stop right under the hotel which is very convenient, or you can walk to most of the attractions. The breakfast buffet was adequate, though the kids were disappointed that there weren't any pancakes. The only thing I did not like about this hotel was the pool. It was indoor, extremely small and therefore very crowded. For a hotel that size, they really should have a better pool.
Grand Hyatt, Washington DC - posted on 05/18/2006
We were very unimpressed to arrive and find our room was not reserved. No apology proffered, no compensation offered. We were offered an uncomfortable roll-out. It took 3 phone calls to get clean bedding for it. Will not be staying there again.
Great Hotel! - posted on 04/22/2006
Our family stayed over Easter weekend and the staff was wonderful. Don't overlook the hotel deli next to Starbucks for an inexpensive breakfast! The Metro below the Hotel was so convenient! My son left his portable DVD player in the room after check-out and they mailed it to us! Will definitely be back to this Hyatt!
grand indeed - posted on 04/05/2006
rooms are nice and well kept, tv kept turning back to channel 1 - was it just me or was it the person next door affecting my tv?
Family Vacation - posted on 02/25/2006
My husband and I brought our kids here for Easter weekend and the hotel was much more than we expected. It's in the heart of everything and the metro depot underneath the hotel is a definite plus!! Thanks for everything and see you soon!
Great room and location - posted on 01/04/2006
The king size bedroom was excellent, the decor seems very new, fresh, and modern. The access to the metro literally right under the hotel was very convenient. Also, the general appearance of the hotel was great. Only improvement could be the concierge, he did seem to be very helpful or even knowledgable of the area. I would most definitely return to this hotel whenever I'm in Washington!
Elegant Hotel - posted on 01/04/2006
This hotel was very pleasing to the eye. The rooms as well as the staff was 100% dedicated to my needs.
Wonderful Experience - posted on 06/12/2005
Rooms were very comfortable. The location is the best thing. The Metro can be accessed right on their grounds. You don't even have to go outside! Ford's Theater, where Lincoln was shot, is a 5 minute walk down 10th street. Every tour (Old Town Trolley, Gray Line, etc) picks you up right at the Hotel. It's a 15 minute walk to the National Mall. The people were very friendly, competent, and helpful. There's a lot to like about this Hotel, and I would definately go back there!
memorial day - posted on 06/03/2005
I stayed at this hotel on memorial day weekend, was very impressed with lobby area spacious and clean. Loved the rooms nice, clean and spacious. Service was great from the front desk to the cleaning services. walking distance from the convention center and downtown DC. parking is available on the weekend on the street. Would highly recommend this hotel and if I'm in the DC area again I will definitely stay at the Grand Hyatt.
April Experience - posted on 11/04/2004
We have stayed at this hotel each April for the past 4+ years & have thouroughly enjoyed each stay. We stay in the Regency Club level & love the ammenities that offers us. Easy walk to MCI ctr/ESPNZone/attractions...
Great Property - posted on 10/07/2004
This property was great! Everything was very clean, staff was great! The metro ran through the property, making it very easy to get around. The Red Line Trolley also makes this one of their stops. Breakfast buffet ($16.00 per person), parking ($20.00 per night), and the use of the pool ($8.00 per room per day) was a little pricey - but this is Washington, and is to be expected. Would highly recommend to anyone and would definitely return.
