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Guest Reviews of Crowne Plaza Dallas Downtown

overall rating
4.0
out of 5
Kat
The West End Hotel in Downtown Dallas is a nice little place to stay. The staff is very helpful and polite; the location is great - within walking distance of any mode of public transportation (taxi, bus, train) within blocks of the "West End" restaurant/bar area. Even the rooms are pretty nice with comfortable beds (the King sized bed is spacious!). Overall, this hotel was a great place to stay, and I would come back for a return visit the next time I'm in Dallas.
Friendly atmosphere, convenient location. Just a great place to stay.
Not too much to say. You can't use the balcony due the Fire department removing access.
overall rating
3.5
out of 5
Scott Olson
The hotel is not in the best of neiborhoods. I was not afraid during the day. But at night I did not feel comfortable outside. The hotel met my needs for cleanliness and comfort.
The room did not move. This meant a good night sleep.
The toilet leaked.
overall rating
3.4
out of 5
Rachel
Great location, good for the price, what I would expect for an older hotel.
Location.
Cheerleaders.

Crowne Plaza Dallas Downtown

1015 Elm Street , Dallas, Texas
Guest Score:   based on 326 guest reviews
Rooms from
$93

Crowne Plaza Dallas Downtown Hotel Information

Accommodations
The Crowne Plaza hotel in Dallas Downtown, Texas has 296 guest rooms with many amenities with many amenities such as coffee makers, irons, ironing boards and hairdryers. Enjoy a movie on cable or premium television. Choose from king or double size beds in smoking or non-smoking rooms. Accessible rooms are available for those with disabilities.
Amenities offered
The Crowne Plaza hotel is a good choice for business or pleasure travelers. Start your day with a complimentary breakfast in a relaxing breakfast area. Work out in the off-site health/fitness room or swim in the outdoor pool. Use the on site guest self laundry facilities if you need clean clothes. Business travelers have the advantage of a business center, e-mail internet, facsimile, printer, fax and more. This hotel has complimentary wireless internet and complimentary weekday newspapers. There’s also an ATM cash machine and ice machine. Concierge services and a private limousine are available.
  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Barber/beauty shop
  • Family rooms
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Shoeshine
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Outdoor pool
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Outdoor pool (seasonal)
  • Concierge service
  • On-site parking
  • WiFi available in all areas

Guest Score Card

overall rating
3.6
out of 5
#118
of 205 Rated Hotels in Dallas

Crowne Plaza Dallas Downtown

-96.803001^32.780701

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. Self Parking
Pets: No, pets are not allowed.