Holiday Inn Express And Suites Franklin in Franklin Tennessee

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Guest Reviews of Holiday Inn Express And Suites Franklin

overall rating

3.5

out of 5

Megan

Called for early check in. they said it was no problem. When we arrived the owner said no early check in are available. "We have no room." I explained to him that I called and asked and he reluctantly agreed and let us check in. Other than that things were okay. We were checked out twice and had to get new room keys, however, Jason, a staff member there was superb. You can tell he knows about southern hospitality and how to keep customers coming back. The hotel overall was decent. It is certainly not romantic or anything, but great if you just need a place to lay your head. It is located in a very nice town. A good distance away from Nashville (about 30 minutes). Pool is indoors, however it is closed from Labor day to memorial day.

All but one staff member was awesome! They are very attentive.

One rude lady and the owner were slightly rude as well.

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Holiday Inn Express And Suites Franklin

4202 Franklin Commons Court , Franklin, Tennessee

Guest Score: based on 5 guest reviews

The pet-friendly Holiday Inn Express Hotel and Suites Franklin comprises 66 rooms designed for both the business and pleasure traveler. Items included with the room rate at this three-story hotel are a hot breakfast buffet, high-speed Internet access, local telephone calls, in-room tea and coffee, a morning newspaper and parking. Area landmarks and attractions include several golf courses, the Country Music Hall of Fame and Museum, Music Row, the Ryman Auditorium, Vanderbilt University, Lipscomb University, Tennessee State University, Lotz House Museum and shopping at the Cool Springs Galleria. The property is 17 miles from the Nashville International Airport.

Rooms from

$112

Holiday Inn Express And Suites Franklin Hotel Information

Accommodations

All the rooms and 17 suites have a work desk with high-speed Internet access, tea and coffee making facilities, refrigerator, microwave oven, flat-panel television with cable news and movie channels, pay-per-view movies, two-line telephone with voice mail, iron and ironing board, in-room safe and a hairdryer. Rollaway beds are available at a cost of $20 per night. Connecting rooms and handicap accessible rooms are also available.

Amenities offered

This inn has an indoor swimming pool, fitness center and a recreation and sports court. The 24-hour front desk has safe deposit boxes and information on area events and attractions. Other amenities include a business center, guest laundry, same-day dry cleaning service, daily housekeeping and ice and vending machines. The complimentary breakfast is the only meal served here. Restaurants nearby include a Cracker Barrel, the Franklin Chop House, Shoneys, Steak n Shake, Ruby Tuesdays and an Outback Steakhouse.

Parking
Pets Allowed
Meeting/Banquet Facilities
24-Hour Front Desk
Fitness Centre
Newspapers
Non-Smoking Rooms
Business Centre
Laundry
Dry Cleaning
Rooms/Facilities for Disabled Guests
Free Parking
Internet Services
Elevator
Fax/Photocopying
Shops in Hotel
Wi-Fi/Wireless LAN
Indoor Swimming Pool
Free Wi-Fi Internet Access Included
All Public and Private spaces non-smoking
Air Conditioning

Does HotelsByCity recommend this hotel?

There have been some improvements made at this Holiday Inn Express which lets it sneak in with a YES rating. Earlier clients had complained that the property was not up to normal HIE standards. Now the inn has a new fitness center, indoor swimming and breakfast bar, more recent visitors were happy with their stay. The location is good, near the historic Franklin area, and the rooms have all been renovated. There were some minor moans from pet lovers who thought the $30 per night charge was excessive.
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