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Guest Reviews of Best Western Premier Eden Resort & Suites

overall rating
3.4
out of 5
Linda
This is an attractive hotel for families. The pool and common areas were full of children and it was noisy. Our room was stuck in a corner across from ice and vending machines, and the engineering and housekeeping rooms were all around. Employees' smoke (I assume it was not guests as there were no other guest rooms right there) came into our hallway and even into the room. It was terribly noisy in the room as guests got ice and vending items well into the night. The room was smelly from fresh paint and other new decor, and was missing a bedside table. The decor was fresh (too fresh!) and attractive.
Location is great, common areas pretty, restaurant good.
Our room was NOISY, smelled of paint, and was in a utility corner; cig smoke (employees) smelled in hallway and into room, room not quite finished.
overall rating
4.4
out of 5
Danelle
Excellent! I would always recommend this hotel and would definitely stay here again! Family friendly, though very classy!
Facilities, classy, beauty, accessibility in hours, affordable.
Distance from my room to the pool.
overall rating
3.6
out of 5
Alice
This was an excellent experience, conveniently located to Pa Dutch country. Hotel was very comfortable and pleasant. I was worried at first because the hotel says it accepts pets, but there was no evidence of pets, pet hair, or pet smell anywhere.
Excellent internet service. Pleasant room, comfortable. Attractive lobby area.
The coffeepot in the room had dirt in it that caused the water to come out dirty, and I was unsuccessful in communicating that to the staff.

Best Western Premier Eden Resort & Suites

222 Eden Road , Lancaster, Pennsylvania
Guest Score:   based on 280 guest reviews
Rooms from
$110

Best Western Premier Eden Resort & Suites Hotel Information

Accommodations
The hotel offers three, two and one bedroom suites. All suites feature cable satellite televisions, in-room movies, Nintendo games®, small complimentary cribs, safes and refrigerators. Residential suites also feature full kitchens, fireplaces and DVD players.
Amenities offered
Onsite 25,000-square-foot of flexible event space, a spacious courtyard and an executive boardroom can accommodate up to 600 guests. The full-service Garfield’s Restaurant serves American lunch and dinner. Arthur’s Terrace, specializing in the American fare, offers all three meals. The Encore Lounge has a dinner menu. The hotel also serves Champagne Sunday Brunch in The Courtyard. Landscaped heated indoor swimming pool with spa is perfect for unwinding.
  • Air Conditioned
  • AM/FM Alarm Clock
  • Audio Visual Equipment
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Courtyard
  • 24 Hour Front Desk
  • Handicapped Rooms/Facilities
  • Double Bed
  • Elevators
  • Express Checkout
  • FAX
  • Fire Place
  • Free Parking
  • Free Local Telephone Calls
  • Game Room
  • Exercise Gym
  • Hairdryers Available
  • Ironing Board
  • King Bed
  • Kitchenette
  • Kitchen
  • Guest Laundromat
  • Lounge
  • Microwave
  • Miniature Golf
  • Modem Lines in Room
  • Meeting/Banquet Facilities
  • Multilingual
  • No Smoking Rooms/Facilities
  • Over Sized Rooms
  • Pets Allowed
  • Play Ground
  • Pool
  • Indoor Pool
  • Outdoor Pool
  • Parking
  • Outdoor Parking
  • Recreational Vehicle Parking
  • Truck Parking
  • Queen Bed
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Safe
  • Sauna
  • Secretarial Service
  • Free Airport Shuttle
  • Smoke Detectors
  • Sofa Bed
  • Fitness Center or Spa
  • Steam Bath
  • Tennis
  • Terrace
  • Television with Cable
  • Laundry/Valet Services
  • Wake-up Service
  • Wheel Chair Access
Does HotelsByCity recommend this hotel?
The Best boasts a comprehensive range of amenities and services for the convenience of both business and leisure travelers. Most of the visitors were happy with reasonably priced spacious clean accommodations, well-prepared food, gorgeous outdoor and indoor swimming pools, beautiful grounds, convenient location and friendly staff. They would love to stay here again. However, some guests complained about tiny drawers, stained curtains, dirty ironing boards, unclean rooms with mildew, limited choices for breakfast buffet and rude staff.
Read our customer reviews below

Guest Score Card

overall rating
4.4
out of 5
#10
of 42 Rated Hotels in Lancaster

Best Western Premier Eden Resort & Suites

-76.29985^40.06956

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Parking: Yes, there is parking.
Pets: Yes, pets are allowed. The hotel welcomes small pets only.