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Guest Reviews of Courtyard By Marriott Columbus West

overall rating
4.5
out of 5
Joy
We were able to laugh about it even at the time it happened. The first room we went to had someone in it. The second room the keys didn't always work and the bathroom sink was clogged.
After we asked they did give us two free breakfasts for our inconveniences.
Location for our work, pool and hot tub.
The individual room heater and trouble with keys working.
overall rating
5.0
out of 5
Shannon
We stayed for both trips because they were exactly what we were looking fo. Clean and willing to help us with our special requests. They have a bunch of games and toys for the kids (for the rooms) and a pool inside the middle of the lobby!
Clean and attentive to our needs.
Food was too expensive.
overall rating
4.0
out of 5
Christine
They need a better plumbing system. The drain was backed up and there was not enough hot water, let alone warm water. When I contacted the front desk they apologized and said that there were a lot of people taking showers that morning but they were able to unclog the drain. It's a hotel, not a house and I didn't have time to sit around and wait for the water to get warm! Everyone was very courteous and the atmosphere was great but not being able to take a decent shower ruined the whole stay.
I loved the decorations, the dining area and the pool. Service was very nice also.
There not a drop of warm water in the morning for me to take a shower and the drain was clogged. Maintenance came & unclogged but still no warm water.

Courtyard By Marriott Columbus West

2350 Westbelt Drive, Columbus, Ohio
Guest Score:   based on 11 guest reviews
Rooms from
$100

Courtyard By Marriott Columbus West Hotel Information

Accommodations
The Courtyard Columbus West features rooms with air conditioning, alarm clocks, coffee makers and tea service, cribs for babies, electrical adapters, and individual climate control. Guests enjoy the Luxury bedding, which includes crisp linens, thick mattresses, custom comforters and fluffy down pillows, or hypo-allergenic foam.
Amenities offered
Take some time during your stay at the Courtyard Columbus West to relax in the whirlpool or refresh in the indoor swimming pool or work out in the on-site fitness center. Rise & shine in the morning to a delicious breakfast in the Courtyard Cafe featuring a hot breakfast buffet. Business travelers appreciate the full service Business Center featuring copy and fax machines, and large well-lit work desks with plenty of electrical outlet spaces and high speed wireless internet access throughout the hotel. There is complimentary coffee and tea in each room as well as in the lobby. Guests can also enjoy a drink in the Lobby Lounge or see the game on the 52 inch plasma screen television.
  • 24 hour front desk
  • Air Conditioning
  • Alarm Clock
  • ATM
  • Baby crib
  • Bar
  • Bathroom
  • Beauty Salon
  • Business Center
  • Car Rental
  • Coffee Maker
  • Fax Machine
  • Fitness Center
  • Fitness Center
  • Free Internet
  • Free Internet Access
  • Free Internet Available
  • Free Outside Parking
  • Free Parking
  • Free Parking
  • Free Parking
  • Gold Course
  • Hair Salon
  • Hair Salon
  • Handicap Access
  • Handicap Facilities
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Internet Access
  • Iron
  • Iron Board
  • Late Checkout
  • Laundromat
  • Lounge
  • Meeting Facilities
  • Newspaper
  • Non-Smoking Facilities
  • Non-Smoking Rooms
  • Radio
  • Railway
  • Restroom
  • Shower
  • Skiing
  • Sofa Bed
  • Spa
  • Swimming Pool
  • Swimming Pool
  • Telephone
  • Television
  • TV Cable
  • TV Remote
  • Valet Parking
  • Vending Machines
  • Video Rental
  • Voice Mail
  • Wakeup Call
  • Wi-Fi
Does HotelsByCity recommend this hotel?
I would definitely recommend the Courtyard Columbus West. Online reviewers had plenty of good things to say about this location. Guests thought they received an excellent value for their dollar and were extremely happy with the level of hospitality and service given by the staff. Guests felt welcome and cared for. Guests also enjoyed the fact that they were so close to the local attractions and were glad to have so many dining options in such a close proximity. Guests also enjoyed the delicious breakfast. One guest complained that the internet access was very slow, and another guest was bothered by the fact that breakfast wasn't free.
Read our customer reviews below

Guest Score Card

overall rating
4.3
out of 5
#3
of 100 Rated Hotels in Columbus

Courtyard By Marriott Columbus West

-83.12435^39.99778

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking.
Pets: No, pets are not allowed.