Cleveland Days Inn Airport
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16161 Brook Park Road
Cleveland, OH 44142
Chain: Days Inn
Customer Reviews for Cleveland Days Inn Airport
WORST HOTEL I - posted on 05/15/2007
Room was nasty in ALL aspects; dirty, old linens, burned carpet, NO heat, front desk could do nothing and saying the owner/mngr. was on premises and would come by room though he was NOT on premises. Owner/mngr. NEVER returned any phone calls "after" i returned home, even after i spoke with Days Inn directly. i was lucky, got my money back since i booked through an on line service. Indoor pool and sauna are NASTY, poorly maintained, wouldn't use. BAD neighborhood/industrial area. Hopefully others will see this and NOT make the same mistake in booking.
DONT STAY HERE - posted on 05/07/2007
I would never stay in this hotel ever again! The 1st room that I went to stay in smelled so bad, ditry, & the head board was on the bed NOT on the wall. The toliet was NOT flushed!! The 2nd one was no better! It was foul! The manager REFUSED to return my $
Good Value - posted on 03/11/2007
This was my second stay at this hotel. A lot of improvements have been done in last one year but I will like it to improve its exterior and landsscaping.
Sleep in your car!!! - posted on 01/16/2007
This is absolutely the worst hotel in the area, and probably the state! Rooms were filthy, beds not made neat, bathroom didn't even have t.p. Carpets are dirty and look like they haven't been vacuumed in months. Be afraid of this hotel. They won't even have coffee for ou in the morning. They should lose there franchise. Sleeping next to a dumpster would be an improvement.
shuttle service - posted on 11/12/2006
The ad says, "free parking" and "free shuttle service" but you pay extra to leave your car there while you travel from the airport. We waited 1/2 hr for the shuttle to pick us up at the end of our trip. The fitted sheets were too small for the bed and they kept popping off all night. Very annoying.
DON'T STAY AT ANY PRICE!! - posted on 10/23/2006
1ST ROOM HAD FLOOED BATHROOM-SWITCHED TO ROOM MISSING LIGHT BULBS, NO HEAT OR A/C, CIG BURNS EVERYWHERE-DAUGHTERS ROOM ON 1ST FLOOR HAD LEAKING CEILING-SON'S ROOM SMELLED OF URINE-CONPLAINED AND GOT NO RESPONSE-COULD NOT LEAVE AREA FAST ENOUGH-DEPLORABLE CONDITIONS!!!!
Never Again - posted on 09/20/2006
The front looks great but don't let it deceive you. The building is run down. The carpets are threadbare and filthy, the roof leaks, and the Dumpsters overflow with broken furniture and construction debris. It's cheap but you get exactly what you pay for. I cannot believe the Days Inn franchise allows their name to be attached to such a run down dirty facility.
Beware ! - posted on 08/14/2006
Arriving on 04-August-06, the air-conditioning didn't work. The entire room, sheets, everything was so damp and mildew smelling. Staff said it was too hot outside for the air-conditioning to work well, even though it as only in the low-80s. The place was filthy. Towels are paper thin, stains all over the pillows and mattresses. Don't stay at this hotel at any price !
Days Inn Cleveland Airport - posted on 07/26/2006
Hotel staff was very friendly and helpful. Down side was the pool areas, seemed very run down.
Old and run-down but staff tries to keep it clean. - posted on 07/23/2006
The hotel wasn't AWFUL, but I've stayed in MUCH better hotels... It was old and in disrepair. One reason I chose this room was for the swimming pool, but didn't even swim because the water was cloudy. The rooms just didn't feel as clean as they should have but the bathrooms were clean enough for me use them at least. I think the staff truly does try and that it's just the age of the hotel. Staff was friendly.
Days Inn Cleveland Airport - posted on 07/22/2006
Ownership clearly looks like it is trying to take this place out of business. No evidence of building or grounds maintenance was evident anywhere. "Breakfast" was a joke.
Worst Hotel Ever! - posted on 07/12/2006
I wish i would have read this before we went. We didn't even stay there. It was so dirty we ended up leaving. Now they are still holding money in my checking account, when i was assured there would be no charge, and staff doesn't seem to care-not helpful at all. I hope they are ready to rumble!
Don't waste your money! - posted on 06/01/2006
This hotel has the worst customer service out of all of the hotels I have ever stayed at. I feel like the manager/ owner takes your money then leaves the rest to you. I would not recommend this hotel to anyone and I will never stay there again!
Needs Improvement: service
Not what we expected - posted on 05/24/2006
This hotel is in an industrial area with strip bars and adult entertainment around it. Not exceptionally safe area to walk around. It was not a clean environment. The pillows and towels had not been changed and I had to ask for clean ones to which the hotel desk responded rudely. The room is cheap but almost not worth the stay.
Horrible hotel - posted on 05/23/2006
This hotel was dirty. The managment was totally disorganized, prostitutes were hanging out in the lobby and we found a crack pipe in our hallway. I would never stay in this hotel again.
Had a TERRIBLE stay! - posted on 05/02/2006
We had a 7:05 A.M. flight and so chose this location because it is close to airport. There were people slamming doors and talking loudly in the halls and in the parking lot outside our window. We called the desk and they said they were sorry to hear there was a problem and they would attend to it. We did not notice any abatement of the noise. It continued most of the night and early morning. One man let out a whoop or some sort of chant at 3:40 a.m. We will never stay at this motel again.
Never Again - posted on 04/12/2006
The room was dirty, It took us 4 calls to the front desk and we still had to wait till 5:30 to get the room clean and some towles. Front desk was very nasty. We had a king size bed with no pillows. they said they didnt have any.Never again
Loud neighbors - posted on 01/23/2006
Although not the fault of the hotel workers, there was a group of loud people next door making a racket & not letting my family sleep on our first night. Thus, my experience wasn't good. Although it seems that they were drunk that night, because by the second night they were either gone or were more quieter.
Beware travelers!! - posted on 11/23/2005
Bad neighborhood, bad service, filthy rooms, no towels, dirty linen, drunk and wandering "inmates". Neither local management or Days Inn management cared about the conditions. Travel further down the road to a better hotel.
Great Value; Good Location - posted on 11/16/2005
Excellent value for your money. Very close to airport and they run 24 hours shuttle to/from the airport. Breakfast was not bad either
My experience... - posted on 06/21/2005
We only had a few hours to sleep before attending a funeral. We were awakened three times by the hotel clerk. The room was dirty!!!! There were double bed sheets on a king size bed and they had spots on them. An all around BAD stay.
WORST HOTEL EVER - posted on 02/24/2005
We were given 4 rooms before we found one that was "acceptable" (ie no leaking ceiling or punched-in walls). Our "suite" smelled, and once my daughter's eyelids started to swell, we demanded our money back.
