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Guest Reviews of Renaissance Charlotte Southpark Hotel

overall rating
4.4
out of 5
Kevin
Above average quality, resonable price, great location, safe atmosphere
Great location, very friendly and helpful staff.
Parking for hotel is sparse other than the main garage
overall rating
4.3
out of 5
Linda
The Hotel was great as far as location. With the evacuation, there was no instruction and no information given to the people waiting outside. They need to have some leadership.
Great location. Nice restaurant.
Fire Alarm went off at 11:00 and had to evacuate for 45 min.
overall rating
5.0
out of 5
Courtney
All of the staff was very helpful and courteous even to the fact that I did not wish the ride the elevators and had to be let into the stairwell upon each entry. The room was also very clean and up to par. The location of the this Hotel was ideal for my weekend as I planned to visit the South park Mall and this was straight across the street from it. I rate this overall experience as a 10.
I liked the fact everyone was courteous and went the extra mile to help you.
The hotel stair doors stayed locked from the first floor.

Renaissance Charlotte Southpark Hotel

5501 Carnegie Boulevard, Charlotte, North Carolina
Guest Score:   based on 173 guest reviews
Rooms from
$154

Renaissance Charlotte Southpark Hotel Hotel Information

Accommodations
All rooms have individually controlled air conditioning and fully equipped bathrooms with hairdryer. Other amenities include Internet access, coffee and tea making facilities, iron and ironing board, satellite TV with pay-per-view movies and IDD telephone with voicemail. There is no charge for local calls and room service operates from 6am until midnight.
Amenities offered
The hotel’s Fountain grill is open for breakfast lunch and dinner and snacks and dinner are available at the lobby bar. The hotel has an indoor pool and fitness center and there are jogging trails and tennis courts nearby. The 24-hour front desk has safe deposit boxes and can handle currency exchange. There is a full-service business center and a newsstand and gift shop.
  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Shops in Hotel
  • All Public and Private spaces non-smoking
  • Airconditioning
  • Fitness Centre
  • BBQ Facilities
  • Room Service
  • Meeting/Banquet Facilities
  • Laundry
  • Dry Cleaning
  • Internet Services
  • Fax/Photocopying
  • Wi-Fi/Wireless LAN
  • ATM/Cash Machine on site
Does HotelsByCity recommend this hotel?
There was some confusion when this hotel switched from a Hyatt property to become a Marriott Renaissance hotel. Guests complained that Marriott had not moved fast enough to bring it up to the Renaissance brand. That is now all in the past and more recent guests say they enjoy the quieter surroundings away from the city center. There have been positive reports about good dining and a team of employees that is helpful and friendly.
Read our customer reviews below

Guest Score Card

overall rating
4.3
out of 5
#6
of 104 Rated Hotels in Charlotte

Renaissance Charlotte Southpark Hotel

-80.83628^35.15352

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General Hotel Policies

Check-in: 4:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. There is no charge.
Pets: No, pets are not allowed.

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