Comfort Suites Biltmore Square Mall in Asheville North Carolina

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Guest Reviews of Comfort Suites Biltmore Square Mall

overall rating

3.9

out of 5

Andrew

This hotel just completed a renovation. It is very clean and comfy. We had a good stay. Close to downtown Asheville and other attractions.

Very clean.

Squeaky, loud door at entrance to room.

overall rating

3.1

out of 5

Jane

Overall the hotel was nice. The room was comfortable and clean and the breakfast was fantastic. The staff wasn't the best. One gentleman working the desk didn't look clean and wasn't very knowledgeable about the area. I wondered if he didn't actually work at the desk but was filling in. The lady at check in also took several minutes to help me when no one else was in line. She was just busy on her computer but barely acknowledged me. The staff didn't seem to belong at a hotel as nice as this one.

The room was nice with 2 beds & a pullout sofa. Great for a family of 5.

The staff was really unprofessional both in appearance and behavior. They weren't rude, just not clean or professionally dressed and not knowledgeable.

overall rating

3.8

out of 5

Elizabeth

Very helpful and friendly staff, extremely comfortable bed and pillows - very clean!

Location.

Not able to access the Fitness room.

View All Guest Reviews

Comfort Suites Biltmore Square Mall

890 Brevard Road , Asheville, North Carolina

Guest Score: based on 390 guest reviews

The Comfort Suites Biltmore Square Mall provides spacious, well-appointed accommodations for both business and leisure travelers. Situated in the charming city of Asheville, the Comfort Suites Biltmore Square Mall is near the Blue Ridge Parkway and has wonderful views of the Blue Ridge Mountains. The area offers many outdoor recreational activities including hiking, fishing, mountain biking, and backpacking. Skiiing is also popular at the nearby Wolf Laurel Ski Resort. The hotel is adjacent to the Biltmore Square Mall, near the downtown area, and is located within close proximity to the Asheville Civic Center, Chimney Rock Park, and the University of North Carolina at Asheville. The Asheville Regional Airport and the junction of Interstates 40, 26, and 240 are easily accessible from the hotel.

Rooms from

$107

Comfort Suites Biltmore Square Mall Hotel Information

Accommodations

The 125 interior corridor air conditioned guest rooms at the Comfort Suites Biltmore Square Mall feature cable television, coffee maker, microwave, small refrigerator, iron/ironing board, hair dryer, work desk, wake-up calls, and free wireless high speed internet access. Whirlpool suites or rooms with a view of the mountains are also available.

Amenities offered

Coffee, tea, and cookies await guests at the Comfort Suites Biltmore Square Mall where complimentary breakfast is served every morning. Guests will also enjoy the heated outdoor pool which has a lovely view of the mountains, the on-site fitness center, and the business center with copy/fax service and available meeting rooms.

AM/FM Alarm Clock
Brailled Elevators
Business Center
Coffee Maker in Room
Handicapped Rooms/Facilities
FAX
Exercise Gym
Hairdryers Available
Ice Machine
Iron
Guest Laundromat
Microwave
Meeting/Banquet Facilities
No Smoking Rooms/Facilities
News Stand
Pets Allowed
Heated Pool
Outdoor Pool
Bus Parking
Parking
Outdoor Parking
Truck Parking
Refrigerator
Restaurant
Ramp Access to Buildings
Safe Deposit Box
Sofa Bed
Telephone
Television with Cable
Laundry/Valet Services

Does HotelsByCity recommend this hotel?

The Comfort Suites Biltmore Square Mall boasts clean, spacious, well-decorated guest rooms at a reasonable price. The pool area is clean and welcoming, and the breakfast in the morning is very good. Some guests have mentioned the small size of the breakfast room, however the hotel has undergone some renovation which may have fixed that overcrowding breakfast situation. In addition the hotel is served by only one elevator, which can cause a wait during peak times. All in all this hotel is a good value.
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