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Guest Reviews of Holiday Inn Rochester Airport

overall rating
3.1
out of 5
Alison
The hotel would have fully met my expectations, however there was a bowling league and soccer team in our section of the hotel, all who were very noisy. The staff was friendly and the food was adequate.
Updated decor in the rooms; new towels in bathroom, nice bedding.
Noisy guest; loud voices at 4 am and yelling in the hallways.
overall rating
4.3
out of 5
Kelly
We were very impressed with everything the hotel had to offer. The staff was extremely friendly and helpful, the breakfast buffet was excellent and the accommodations were very nice. We will stay at this and other Holiday Inns in the future.
We were very impressed with everything about the hotel, from the location to the staff to the amenities.
There was not anything that we did not like.
overall rating
3.6
out of 5
Danny
This is a nice clean well located hotel.
Very close to the airport and freeways.
Desk staff was somewhat inexperienced, learning curve.

Holiday Inn Rochester Airport

911 Brooks Avenue , Rochester, New York
Guest Score:   based on 523 guest reviews
Rooms from
$102

Holiday Inn Rochester Airport Hotel Information

Accommodations
All the rooms and four suites have a work desk with high-speed Internet access, television with cable news and movie channels, pay-per-view movies, coffeemaker, hairdryer, iron and ironing board and two-line telephone with voicemail and speakerphone. Handicap accessible rooms, connecting rooms and non-smoking rooms are available. Rollaway beds are also available at a nightly cost of $20.
Amenities offered
This hotel has an indoor swimming pool, whirlpool, sauna and a fitness center. The 24-hour front desk has safe deposit boxes and information on area events and attractions. Other amenities include a cocktail lounge, business center, ATM, coin-operated laundry, daily housekeeping, same-day dry cleaning service and ice and vending machines. The on-site Divino restaurant is open for breakfast and dinner and the ROC serves lunch and dinner. Room service is available from 6.30am until 11.30pm.
  • Parking
  • Restaurant
  • Pets Allowed
  • Room Service
  • Meeting/Banquet Facilities
  • Bar
  • 24-Hour Front Desk
  • Sauna
  • Fitness Centre
  • Newspapers
  • Non-Smoking Rooms
  • Airport Shuttle
  • Business Centre
  • Laundry
  • Dry Cleaning
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Internet Services
  • Safety Deposit Box
  • Hot Tub
  • Car Hire
  • Tour Desk
  • Heating
  • Fax/Photocopying
  • Luggage Storage
  • Wi-Fi/Wireless LAN
  • Gay Friendly
  • Indoor Swimming Pool
  • Free Wi-Fi Internet Access Included
  • Air Conditioning
  • ATM/Cash Machine on site
  • Indoor Swimming Pool (all year)
  • Shuttle Service (free)
  • Vending Machine (drinks)
  • Vending Machine (snacks)
Does HotelsByCity recommend this hotel?
This is not the most popular hotel at the Greater Rochester International Airport but we still allow the property a YES rating because many clients had an enjoyable stay here. There were some minor moans that the prices here were on the high-side and response from the front desk could have been faster. Despite this many guests said they would stay here again and recommend this Holiday Inn to fellow travelers.
Read our customer reviews below

Guest Score Card

overall rating
3.7
out of 5
#29
of 39 Rated Hotels in Rochester

Holiday Inn Rochester Airport

-77.66476^43.13096

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. There is no charge.
Pets: Yes, pets are allowed. The cost is $50 per stay.