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Guest Reviews of The Gem Hotel-Soho, An Ascend Collection Hotel

overall rating
4.8
out of 5
Rita
I liked my stay at the Howard Johnsons because it was everything I expected. the room was clean, a decent size (by Manhattan standards)in an excellent location. I highly recommend it for everyone who wants a clean, modern room in Manhattan without paying a fortune
Clean, great location in new York city, helpful staff.
I liked everything.
overall rating
4.1
out of 5
Phyllis
Perhaps not for everyone, but perfect for me. I love the lower east side neighborhood. I enjoyed the small, European sized room (who needs two queen-sized beds in one room?) And the intimate size of the hotel itself. Desk staff was young and friendly although not the most efficient (see #14). Easy access to subway, cabs, and good neighborhood eating places.
I loved its location in a lively, interesting part of the city. Size, decor, cleanliness of room were perfect.
Came to pick up my bag and no one was at front desk. Was worried for 10 minutes.
overall rating
3.8
out of 5
Kelly
It was an affordable, convenient way to plan my business trip even if it was not spectacular. The staff was very accommodating.
Staff.
The air conditioner in my room was leaking water and the floor was dirty.

The Gem Hotel-Soho, An Ascend Collection Hotel

135 East Houston Street , New York City, New York
Guest Score:   based on 118 guest reviews
Rooms from
$169

The Gem Hotel-Soho, An Ascend Collection Hotel Hotel Information

Accommodations
All of the hotel rooms at the Howard Johnson Express Inn are non smoking and include cable television, coffee makers, high speed internet access, a hair dryer, in room desk, in room safe, irons with ironing boards, and robes. Turn Down Service Wake-Up Service
Amenities offered
Guests to the Howard Johnson Express Inn can begin their day with wake up service and end it with turn down service. A concierge desk is available to help guests plan their busy days in the city, and shoeshien and valet dry cleaning services make sure they always look their best while out and about. Business guests will appreciate having fax and copy services. Daily housekeeping and laundry pick up ensure that guests will be comfortable whether staying for a night or a week. Air conditioned public areas and an ice machine allow comfort in all seasons.
  • 24-Hour Front Desk
  • Non-Smoking Rooms
  • Laundry
  • Dry Cleaning
  • Family Rooms
  • Ironing Service
  • Internet Services
  • Elevator
  • Express Check-In/Check-Out
  • Safety Deposit Box
  • Shoe Shine
  • Tour Desk
  • Heating
  • Fax/Photocopying
  • Luggage Storage
  • Wi-Fi/Wireless LAN
  • Gay Friendly
  • Free Wi-Fi Internet Access Included
  • All Public and Private spaces non-smoking
  • Air Conditioning
  • ATM/Cash Machine on site
  • Concierge Service
  • Vending Machine (drinks)

Guest Score Card

overall rating
3.4
out of 5
#211
of 240 Rated Hotels in New York City

The Gem Hotel-Soho, An Ascend Collection Hotel

-73.990095^40.723331

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Parking: No, there is no parking available.
Pets: No, pets are not allowed.