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Guest Reviews of W New York Hotel

overall rating
3.5
out of 5
Jo
The hotel is luxurious, but the non-suite guests rooms can be very small with no space for a suitcase. The lighting is very dim and is not bright enough to read anything by. The very modern design dictated ultra-modern lighting which is not functional. The mirrors in the lovely bathroom were a few inches too high. The hotel, public spaces and guest rooms, is immaculate and quite attractive. The little touches like the delicious cold beverage available near the elevator adds a touch of class.
The positive attitude of all the staff who try to comply with all requests.
Very poor lighting in room (impossible to read by) but a lamp was provided on request.
overall rating
3.3
out of 5
Jordan
The beds were smaller than expected. They were supposed to be Queen sized but they were, in fact, cozy queen sized. Furthermore, the rooms were not large enough to accommodate a roll away bed even though one was ordered. The hotel did, however, with some work, rectify the problem by providing a larger room.
Clean and in a good location.
Beds were smaller than expected.
overall rating
4.1
out of 5
Maureen
The hotel was beautiful. Very modern and elegant all in one. Our kids loved it and thought it was the nicest place we had ever stayed at. The staff was very attentive to our needs. Any problem we had was fixed right away. Would stay there again in a heartbeat.
Loved the bed!
Price of parking.

W New York Hotel

541 Lexington Avenue , New York City, New York
Guest Score:   based on 1869 guest reviews
Rooms from
$218

W New York Hotel Hotel Information

Accommodations
The rooms at the W New York Hotel feature a vast array of standard amenities including 27" television with in-room movies, CD player, VCR, media library, hair dryer, laundry bag, iron/ironing board, mini bar, Munchie Box, corkscrew, terry cloth bathrobes, and Bliss Spa bathroom amenities. Guests will find the rest they seek with the pillow top mattress, W Signature feather bed, goose down comforter, 350 thread count sheets, and feather pillows. Business travelers will appreciate the dual-line cordless telephone with voicemail, wireless high speed internet access, data port line, and in-room safe. A coffee/tea maker is also available upon request. Suites with a Jacuzzi tub or outdoor al fresco lounge are also available.
Amenities offered
Guests at the W New York Hotel will enjoy 24-hour in-room dining, on-site fitness center, laundry/valet services, dry cleaning services, luggage storage, babysitting services, and the on-site Bliss49 Spa. Those traveling on business will appreciate the complimentary weekday newspapers, express check-in and check-out, cell phone rental, personalized wake-up service, safe deposit box, video conferencing services, PrintMe service, and audio/visual equipment. The Whatever/Whenever concierge service will help guests with special occasions. While the Acura Experience offers guests the opportunity to enjoy a complimentary ride with a personal driver in the Acura MDX.
  • Parking
  • Restaurant
  • Pets Allowed
  • Room Service
  • Meeting/Banquet Facilities
  • Bar
  • 24-Hour Front Desk
  • Sauna
  • Fitness Centre
  • Non-Smoking Rooms
  • Business Centre
  • Babysitting/Child Services
  • Rooms/Facilities for Disabled Guests
  • Breakfast in the Room
  • Ironing Service
  • Internet Services
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Spa & Wellness Centre
  • Souvenirs/Gift Shop
  • Library
  • Tour Desk
  • Heating
  • Fax/Photocopying
  • Design Hotel
  • Ticket Service
  • Luggage Storage
  • Shops in Hotel
  • Wi-Fi/Wireless LAN
  • Gay Friendly
  • Free Wi-Fi Internet Access Included
  • Air Conditioning
  • Snack Bar

Guest Score Card

overall rating
3.9
out of 5
#159
of 240 Rated Hotels in New York City

W New York Hotel

-73.972657^40.756115

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 a.m.
Parking: Yes, there is parking. Hotel offers valet parking. There are no in & out privileges. Self-parking is not available. Fees vary.
Pets: Yes, pets are allowed. Cats and dogs under 40 pounds are allowed. Guests will incur a non-refundable fee of $100, and an additional $25 per night charge added to your room rate. Please contact hotel directly if your pet exceeds the weight restrictions or if you have another typ