Customer Reviews for Hotel St Francis
Hotel St Francis - posted on 04/28/2007
Planned late arrival (11 PM) but reserved room w/patio given away to someone else. Nasty reception gave us choice of tiny room or go elsewhere. 2 days later Manager admitted mistake of giving away reserved room. Charged us higher rate anyway (booked directly w/hotel). Never refunded. Given larger room after 1st night, but not room w/patio as promised w/reservation. Poor quality rooms. Comforable beds. Old & musty hotel. Discourteous staff. Will not stay here again. I feel bad about giving a bad review, but hope it will save the next person the same disappointment.
Great old hotel - posted on 12/31/2006
My room was very small, but it was $* a night, so I was happy with that. The lobby is beautiful, especially at Christmas. There's a wonderful fireplace and a friendly bar/restaurant. The front desk staff was knowledgeable and helpful. The location absolutely cannot be beat. If you don't like old hotels, you won't like it. If you enjoy historic hotels, though, this one's a winner.
nice hotel - posted on 11/13/2006
we are planing to go in june. we love the hotel. housekeeping is very nice and helpfull.keep up the good work.
a bit overpriced - posted on 07/12/2006
Great location and nice public spaces. Our room on the mezzanine left some things to be desired, especially for the price. The sink didn't drain, the windows leaked water on the carpet when it rained, and the refrigerator made so much noise we had to unplug it at night. An iron and ironing board would have also been appreciated. It was an ok room and comfortable, but about $50 higher than it should have been. The inside view of a utility alley should have figured in the price as well.
We Love This One! - posted on 07/18/2005
We have stayed here several times, and it's always great. It's a superb bargain for central Santa Fe. Service is super, and rooms are always clean and very nice. The standard rooms are pretty small, but who wants to stay in the room when there is a nice lobby and a great town to explore. One of our favorite vintage hotels!
Serenity - posted on 06/08/2005
Wonderful hotel close to plaza. We parked car and walked everywhere. Close to restaurants, shops, & museums. Serene & gracious hotel, wonderful staff, great food, nice room. Loved old-fashion elevator!
