Mandalay Bay Resort and Casino
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3950 Las Vegas Boulevard South
Las Vegas, NV 89119
Customer Reviews for Mandalay Bay Resort and Casino
Awesome Place - posted on 03/01/2006
I took my husband to LasVegas to a boxing fight, we were so amazed when we arrived, we loved this place, I recomended to anyone that wants to have a great time. you will not regreated. We plan to go back next year!
Fun in LV - posted on 02/07/2006
The hotel was beautiful. Spacious rooms, nice casino, great choice of restaurants. But be prepared to do a lot of walking! Luxor and Excalibur accessible via free shuttle. For others use taxi or the expensive monorail. Aquarium is OK, but no SeaWorld.
Exciting place to be - posted on 01/31/2006
We had a wonderful time at the Mandalay, although we wanted some gaming tables with lower maximum bets. The food was wonderful everywhere we ate. We went to the gospel brunch at the House of Blues which was very exciting and fun. The seating arrangement at brunch wasn't so great, so I recommend getting there early. The hotel was gorgeous and everyone was very welcoming. I would stay again, but would like to visit in the summer to see the beach access pool. It was closed for renovations.
Cheap - posted on 10/02/2005
Our room came with a food voucher. When we tried to sign for a meal we were told that there were computer problems between the restaurant and the hotel, we would have pay for the meal and get reimbursed at check-out. When I presented the receipt at check-out, I was told that there were no computer problems. I had to go back to the restaurant For a refund. He said he could'nt do anything, a different company ran the restaurant. I don't care what the hotel's organization is. Guests should not be the ones trying to correct the hotel's communications problems.
Mandalay Bay - posted on 10/02/2005
A nice hotel. Nice conference facility. Rooms are standard. (as compared to the more "elegant" rooms in the Venitian. However there are no dedicated non-smoking rooms, at least according to the front desk person that told me that when I tried to change to a room that didn't have a smoky odor to it (mild)
What Happened? - posted on 09/13/2005
3rd visit in 2 yrs. At check-in, no room booked for first night. Wouldn't honor package due to incorrect booking "codes". Located a room, but check-in took an hour. Room service took 1-1/2 hours. Room carpet was filthy with huge dirty stains. Cocktail servers were slow and rude. However, food at Border Grill was outstanding. Casino spacious and beautifully decorated. Pool area beautiful (very hard to find open chairs). Bell service excellent, efficient and courteous. Overall there was a noted decline in customer service from last two stays,
Too much hassle for too much money! - posted on 08/12/2005
Check-in took over 30 minutes. The "deluxe" room we paid for had a great view on the top floor, but it was unbearably hot, so we asked for a different room. We were shuffled (after another wait in line) to a smoking room with no view, then, finally,(after another wait in line) to an OK room with a view of the strip. The elevators always had a waiting line, so people crowded in whenever they could find a space. The wave pool was nice but it was difficult to find an open lounge chair or a vacant spot on the beach.
Top class Trip - posted on 07/27/2005
I had the best trip in my life. Mandalay bay beach is one of the nicest beach in vegas. Very friendly service everywhere you go in the resort. defintely great service @ mandalay bay.
Mandalay Bay Vacation - posted on 06/04/2007
Mandalay Bay Resort has many wonderful restaurant options and activities for the non-gambling couple. The only two negative comments we have about the resort are: 1) poor signage for people checking into the hotel and 2) the walls of hotel rooms are very thin. Overall, we had a very good trip and would recommend it to other couples. The pina coladas at "the beach" were wonderful!
Excellent - posted on 06/01/2007
Mandalay Bay was a great place to stay. More upscale than the others!
expected more - posted on 05/18/2007
The lobby was beautiful and the room was standard, The bathroom was what i would expect of this hotel, but i wouldn't expect is uncomfortable beds and the lack of mini-fridge and/or microwave. The next time I visit,I will look into staying at another hotel to search for more accomodations
Great! - posted on 05/18/2007
Great hotel. Rooms large and clean. Great casino and restaurants. China Garden not to be missed.
Great Stay at Mandalay Bay - posted on 05/17/2007
Top of the line property. If it hadn't been so long since we visited Las Vegas, we probably wouldn't have left. From the large room with 2 flat screen TVs, to the multitude of restaurants/bars, to the world-class spa -- everything we needed was at Mandalay Bay. The wave pool with the sand beach was the biggest highlight of the stay. All-in-all I would highly recommend staying at Mandalay Bay and am sure to do so myself in the future.
bad birthday - posted on 05/15/2007
wrong room dirty room special delivery never sent. no chairs at the pool. no service at the pool. very exspensive.bring back the big chairs in the sports book.over charged in the cafe.when we complained staff did not care one bit.rude rude rude.oh did i mention it was my 40th b-day
Almost perfect - posted on 05/09/2007
Great hotel and casino. Great offering of shows. Sports book could be better if they offered drinks to the people betting. Customer Service was a bit lackluster as we had long delays in switching rooms, checking out, and getting our bags on our way to the airport.
Going back - posted on 05/09/2007
We loved the Mandalay Bay resort. It was by far the cleanest and freshest smelling hotel and casino we visited. The whole outside pool area makes you feel like you are at a tropical island or truly an oasis in the desert. The restaurants were good too. The room was spacious and clean, comfortable and easy to get to. Overall a great stay and we will be back.
Great hotel and great service!!! - posted on 04/30/2007
I came for a conference held in the hotel for a week beginning Aoril 21, and was very pleased with the staff, the room, the food and the casino. The players club staff were also wonderful helping us use our card, collect are points and our rewards. I will definitely be back .
Wonderful - posted on 04/27/2007
We had a great time on our trip. Fast check-in. Nice room with big bathtub. Awesome spa services, so relaxing. Restaurants good.
Wonderful - posted on 04/22/2007
Attended a convention and upon check in was upgraded to a penthouse suite. It was GREAT. Had 8 phones, 3 thermostats spa tub. It lacked nothing. It was very quiet. even when my wife could not sleep and she was in the living room watching TV I could not hear it. Friendly staff and the room was very clean! Stayed 3 days and had no problems
Loved the gold room - posted on 04/13/2007
We were immediately upgraded to a "gold" room from the deluxe. The pillowtop bed was the best! Hubby didn't care for it b/c he couldn't get cool (temp of room was 66), but I wish I had one at home. We had a problem with housekeeping. After our first night they forgot to give us hand towels, so I called and was told they'd be brought right up. We never received them, so I went to the front desk to complain the next day. They sent them up after that with extra towels. The grounds and pools were gorgeous. There was also a lot choice with restaurants there.
Ashley's pick - posted on 04/13/2007
Everyone in our hotel were extremely pleasant and helpful. We loved all the restaurants in our hotel and the rooms were much nicer than our friends who stayed at other hotels. We will be back!
Worthwhile experience - posted on 04/12/2007
Huge wave pool with beach area and three other pools. Great views all around. Lots of good restaurant choices. The beds were kinda hard and there was no fridge or microwave in the room (no point in taking dinner leftovers). If you don't have a car, it can take a while to get to other parts of the strip (not very difficult, just long). Rooms could be nicer, but I would definitely stay there again.
awesome stay at mandalay bay - posted on 04/10/2007
room looked clean, except for a hair in the sink, and this funky sewer smell, which was strong went you first opened the door, then kind of faded away. food at house of blues and bayside buffet was excellent. pool looked awesome. never had to wait long for elevators. they were nice enough to upgrade us to an "executive suite" on the 34th floor. awesome view of the strip. didn't like not getting clean towels daily, but i guess they gotta conserve water somehow. otherwise, everything was great. would definetly go back.
Nikki - posted on 04/09/2007
The people that work there are so incredibly rude I couldn't believe it! We had to carry our bags around for four hours while they got our room cleaned, in which we never did get the room we reserved. The waitstaff was extremely rude about it and offered no apologies.
WONDERFUL - posted on 04/04/2007
I have read many reviews, my experience must have been the best. they were a little under staffed, but the staff they had were first class and friendly. We were upgraded and I can't tell you about our room, clean, large, luxury, first class all the way. We had a blast and after walking through the other hotels and resorts, we always wanted to be back at the Mandalay Bay. The entertainmetn was great. If you liek first class and the finer things in life you will love The Mandalay Bay. Sheila (South Carolina)
Needs better housekeeping staff - posted on 03/27/2007
My wife and I recently spent a week at this hotel. The room was large but not cleaned upon check-in. Housekeeping the rest of the week was terrible (maybe it was because I complained upon check-in?!?). The hotel is beautiful but it can be really crowded expecially in the non-casino areas. Lastly, the food was way overpriced for the quality.
Better than expected - posted on 03/26/2007
Rooms were spacious and comfortable, but they need some updating (which I've been told is in progress). Location is great. Convenient to the strip, but out of the line of fire. Service was very good. TV stations limited, but you aren't in Vegas to watch TV. Large beach area with wave pool. Nice for kids of all ages. Large friendly casino area. House of Blues. Lots of restaurants. Kind of expensive, but a short walk to food court in the Luxor.
Staff Attitudes - posted on 03/21/2007
My wife and myself just came back from Vegas on our honeymoon I had stayed at mandalay bay in 03 and enjoyed every minute of it. This time the check in took us over an hour and some of the staff at the hotel needed attitude adjustments. The room servide was great and faster then i remember it being last time. I will probably not go back there due to how me and my wife were treated by several of the staff as inconvienences rather then paying customers.
Never Again - posted on 03/19/2007
We stayed on the 22nd floor. The 19th floor was under construction. I was not made aware of this at the time of the reservation. Also the pools were under construction. In addition the staff was rude. I will never stay at this property again
What a let down - posted on 03/12/2007
Pool is under construction, alternate pool is FAR from hotel, and you need to walk within feet of the heavy machinery. Awful service, unwilling to fix their mistakes. Staff has an attitude problem.
Mandalay Bay - posted on 03/12/2007
Checked in same time people were checking out so lines were long. Was there for business so I did a lot of walking since the convention center is quite a distance from the rooms. Nice rooms with feather beds and plasma tv. Casino had everything and dining choices were abundant. would like to come back when not on business
Tropical Paradise - posted on 03/06/2007
Can't imagine staying anyplace else. The dealers were friendly, the dining was superb, the pool was awesome, and the nightlife was unbeatable. And to top it all ogg, our room was spotless and extremely comfortable. Can't wait to get back!!
Mosley fight - posted on 02/18/2007
i really enjoyed how the holtels are joined together. te tram to Excalibur, Luxor is a wonderful idea. Hopefully, the tram will encompass the whole strip.
loud and hard - posted on 02/15/2007
Are stay at Mandalay view room 33229 33rd floor facing down the strip .Food service was very good and prompt,bath rooms are nice and house keeping is prompt,The bed was very hard and uncomfortable and what made it worse was the entry doors you hear from all the way down the hall and of course when your ready for a couple of winks.The only reason I would go back if they gave me a deal I couldnt resist like buy 1 get 1 and it would have to be when the wave pool is active and 80 above temp outside.I would suggest spring loaded piston stops on doors and foam tops for the beds and a small fridge
MIKE AND MARYLOU - posted on 02/07/2007
OVERCROWDED POOL AREA UNABLE TO USE FACILITIES. ROOMS CLEAN, STAFF FRIENDLY. TOO MANY CHILDREN IN VEGAS NOW FOR ME. I DONT KNOW IF WE WILL EVER GO BACK.
Disgusting!! Hotel Employees Rude - posted on 01/26/2007
Didn't have our room, gave us 2 smaller beds, every room sold out,didn't inform us that there was a pornography convention going on in the hotel.Next door people from porn convention loud & rude,lots of noise 2 nights. Could not sleep. Could not use the facilities during the day because the pornogphy crowd was in the whirlpool and saunas. On top of this, the personnel of hotel were rude.
DON'T STAY AT MANDALAY BAY - posted on 01/24/2007
We paid for three individual rooms and found upon arrival we were all placed in one. The clerk said "too bad there is nothing I can do". When we finally convinced her to provide the rooms we paid for one was not cleaned from the previous guest. The room was never cleaned for me and after a long winded complaint at the front desk I was finally given a clean room.
Excellent - posted on 01/04/2007
Late check in provided us with an upgrade to another tower called THE HOTEL Mandalay Bay, which was a beautiful, modern suite with 3 plazma tvs.. this was unbelieveable!
Great place to stay! - posted on 01/03/2007
A friend has always encouraged me to stay at Mandalay Bay. I figured that it was an inconvenient location-being the first hotel on the strip. It was actually perfect since we had a car. Easy access, free self parking, beautiful, clean, large rooms, great shopping, clean casino, & a fresh scent in spite of cigarette smoke. I will definitely stay there again.
Nothing without the pool - posted on 12/21/2006
Mandalay apparently has a great pool. Problem is this feature doesn't matter in Dec. when it's snowing [yes Snowing] in Vegas. The pool was drained, and the whole city was cold so there was no benefit to being at one end of the Strip in a hotel with a Great pool. In the off season stay somewhere else. I see no reason to be at Mandalay until May.
Fabulous - posted on 10/29/2006
We were upgraded to a suite at no extra charge. The Mandalay Bay is an wxcellent hotel.
Mandalay Bay Slipping - posted on 10/14/2006
Visited Manalay Bay two years ago and it was great- lively, fresh and an exicting hotel. But this trip I would rate just above average. The room rug had a large stain, and overall the room seemed to be stale. The clubs were are in need of something new. Can't beat the pool area. Still a great hotel, but if they don't reverese the past two years of trending it will slip to below average.
Good times! - posted on 10/09/2006
Family vacation and son's wedding at the chapel- everything was great!Service was good,lovely bathroom,nice view from 14th floor.Kid friendly,too.Just one thing:We would have loved a coffee pot and small fridge in room!
Outwardly beautiful - posted on 10/08/2006
Most of Mandalay Bay is beautiful, except for the rooms. Our room was very worn, after switching from the first room, which was a shambles. Mandalay Bay did not care and was not good with customer service.
Great Birthday Trip - posted on 09/20/2006
We totally enjoyed the beach and the wave pool, but we had a few problems with the lights in our room (bathroom strobe light) and the walls are a little thin. Someone sneezed in the other room, I said bless-you and they said thank you!
snake eyes - posted on 09/19/2006
The carpet in the room was filthy,the toilets were substandard,the pool had rap music playing all day at a loud level,and was not an overall pleasent experience,i would suggest staying elsewhere
Mandalay Bay the Complete Resort. - posted on 09/15/2006
The best thing about Mandalay Bay Resort and Casino is that it has it all. From 5 star restaurants, great night clubs, the best outdoor pool and lounge area on the strip, to the large selection of casino games, we could not find a reason to leave the resort. My only complaint is the huge markup for the convenience of staying at the resort to drink, eat and play. $6 for a 12oz bottle of Miller Lite or $12.95 for a screwdriver is a little much (even when the drink is 75% grey goose). Overall my wife and I had a great time and will stay again.
Mandaly Bay - posted on 09/11/2006
The hotel is so run down. The rooms are in terrible shape. The pools are fine, except if you are near the lazy river or the wave pool there is such a horrible smell it will make you sick. If I ever return I can gurantee you I will not be staying here.
Vegas Vacation - posted on 09/06/2006
Mandalay was a nice hotel, but we didn't use the pool and really only spent a few hours sleeping per night, so for the money it wasn't worth the price we paid. It also on the far end of the strip and is a good walking distance to other places you would like the see/visit.
Great Time - posted on 08/30/2006
This was our first time at Mandalay Bay. Our Check-In was speedy and the room was awesome. 1 in 4 times the room service was bad (cold food; long wait). Longest wait for the elevator was about 15 minutes. Housekeeping was responsive and did good. The only thing this hotel needs is another "family" place to eat. There are a lot of speciality restaurants, so with our young kids the only places to go were the cafe, Red, White, and Blue and the buffet. Liked that everything was spacious.
steve's - posted on 08/24/2006
this was a great hotel with great people working there i will be going back to same hotel again keep up the great work!!!
What a disgrace - posted on 08/20/2006
This was by far the filthiest room I have ever paid for. Carpet was torn and filthy. Bathroom had hair in the shower from the previous guests. Pillow smelled like urine. Couch and carpet had stains on them. Too Bad I didn't stay someone else.
Nice, but theres better out there - posted on 08/19/2006
As it was my first and only time going to Vegas I was wonderstruck as I walked in on Marble floors with giant aquariums in the lobby. I was anticipating an amazing room and experienced a bit of a let down. They were clean enough but everything looked old and a bit worn. They had safes and very nice bathrooms, but little else. Also, it was a bit of a hike to get where you were going. On a higher note however, they do have the BEST outfits in Vegas for the cocktail waitresses! ;)
No bargain afterall - posted on 08/12/2006
This place was not clean at all! There were splatter spots around the toilet. The bed had obviously been used. There were cookies and crumbles on the floor around the bed. A toy from a happy meal was laying in plain view at the edge of the bed. The carpet was stained very bad and is in need of replacement. I honestly think that this facility needs new managment and to be updated. I won't go back!
THE VERY BEST - posted on 08/11/2006
Mandalay was awsome. I've been to Vegas 4 times and would not stay anywhere else but Mandalay. First class all the way.Excellent place to stay with kids, wave pool (48 inches) lazy river and more. Absolutely beautiful. South end of the strip so lots of walking. Tram to Luxor & Excalibur. Not smokey.
Average - posted on 08/09/2006
The pool is way to packed during the day. You have to go early to get a chair reserved, but dont leave it too long or someone will just take it from you. Rooms are average but the bathrooms are excellent.
Dirty Rooms - posted on 08/04/2006
When we first came though the door, it wasn't so grand. The view was nice, but the bathroom shower head was full of rust, and white scrum. The shower glass door wasn't clean. The carpet floor was spoted with old stains. Clean Staff, did come to see if we needed anything, but we told them no at 9am in the morning, AFTER WE PUT DO NOT DISTRUB SIGN OUT IN THE DOOR. It felt dirty but I didn't want it to ruin my weekend. So we just used the room to sleep and shower mostly. The customer service is ok. I guess I expected more for the price I payed.
Beware - posted on 07/30/2006
I would not recommend this hotel. The pool area was overcrowded. They ran out of pool towels, chairs were sparse, and the staff was rude. No protection from the sun in any of the pool areas. Room towels were shorted one day. The windows were filthy and the carpet was never vacuumed during our six-day stay. Heard doors slamming all night and guests in the adjacent room. There was hair in the Jacuzzi tub. No coffee makers. Few free TV stations. Fridge was not cold. Long wait for elevators. This hotel is way overpriced and over rated.
Mandalay Don't Stay - posted on 07/29/2006
AWFUL, AWFUL, AWFUL. Not a whole lot more to say! Awful Dining, Awful Rooms, Awful Service. Hope this gets across to those of you contemplating your stay. I've been to Vegas over 40 times, and I would honestly rate this as the WORST place I've ever stayed at (across the US even)! You will regret it if you book rooms here - and that is a PROMISE I will make!
it's MB - posted on 07/26/2006
all as advertised...tough to do something special for your sweetie b/c room svc is a bit restricted...we checked in late and didn't get the best room so they threw a room svc credit to us...you will not be disappointed, great overall svc and an elegant experience...my wife's first time to Vegas and she loved it.
Very disappointed - posted on 07/24/2006
I stayed with a group of girlfriends for our 40th birthdays and expected a lot more for the money. The room was dirty, holes in the chairs and nicks in the wood. The pool area was amazing, though, but such a long walk to get there. I agree with other reviewers; took a long time to go back and forth because of the elevators. There should be an express elevator.
Nice Hotel - posted on 07/24/2006
We enjoyed our stay at beautiful Mandalay Bay and had no complaints. The pool, maid service, and the bathrooms were excellent. Check-in was fast and we had no trouble getting taxis. We especially loved how kid friendly it was, since we had some in our group. I would definitely stay here again.
AWSOME! - posted on 07/22/2006
We stayed a Mandalay Bay with our 6 year old and loved it! Pools, (many, plus lazy river and wave pool) were wonderful. I've stayed at other properties in vegas, this was the best by far. Big rooms and excellent service. They aim to please and it shows! South end of the strip - far to walk but less crowded as a result. Expensive, but what isn't in Vegas??!! Great hotel for FAMILIES. Try a really cool drink by the pool "Miami Vice". You will love this hotel. We will not stay anywhere else in Vegas. You don't need to go anywhere - this property has it all.
Mixed emotions - posted on 07/15/2006
Loved the pool but hard to get a lounge people came down early put their things out and left to come back later. Room had dirty stained carpet and sofa. Didn,t feel I could set on it . Had to put a sheet on it. Very noisy could hear all the doors slamming.
no way out - posted on 07/12/2006
This was the second time we have stayed here in the last 90 days. Both times we delt with the frustration of the elevators. There was not one time we did not have to wait less than 20 min for the ride up or down. Trying to leave was not as easy. We stayed on the 23 floor and every time had to ride up to the top just to get down. Due to the congestion we will never stay there again.
Off the Beaten Path - posted on 07/10/2006
We really enjoyed this hotel. It was my first time in Veags-my fiance's fourth time. We really like the hotel because there wasn't alot of people just walking through. Our floor was very quiet (34th floor) The slots paid out nicely for us and the food was great. Not too smoky either! Was there for the UFC Fight and had a blast at that. Overall we had a wonderful trip!!!
Disappointed - posted on 07/08/2006
We have stayed at Mandalay Bay six times and it WAS awesome. Since the MGM/Mirage Corportation bought it, the service has went down. Our room was given to somebody else, filthy carpets, no clean towel service one day, no towels at the pool one day, they have dropped the ball on all the little things that made this a great hotel. I talked to a lot of the STAFF and they aren't happy with the new management. I'm going to the Venetian next time.
Slipping.... - posted on 07/08/2006
I stayed here 1 year ago, since then: Mandalay Bay side is slipping fast--- rooms are noisy, dirty (stains on carpet, things pulled out of walls, staff attitude is rude (operators, front desk...nasty when checking on room availability even though the encourage you to check, cocktail servers in casino are impressed w/themselves and nothing else)...THEhotel is great...nice staff, clean rooms, quiet rooms, good service...I will never stay on the Mandalay side again... in-room TV overall sucks BTW...
Great Fun - posted on 07/06/2006
Stayed at the Mandalay to be close to the Ringo Starr concert. Hotel seems to be always busy. Nice experience, wish I were better at Craps.
Disappointing Hotel in Las Vegas - posted on 07/06/2006
The Mandalay Bay Hotel was very disappointing. Room was small and dark. Carpet was stained, amenities booklet was missing, safe was locked, bathtub was dirty, lipstick was smeared on wall and a power cable was exposed with lifted carpeting. Bed was uncomfortable. Service was disappointing ? we waited over an hour for an amenities booklet and to unlock safe. We requested a room change, and waited on phone on hold a total of 2 hour. New room was slightly larger but was equally unappealing. Elevators broke down. Room keys stopped working. Staff never apologized! Do NOT recommend!
Ted's 40th Birthday Trip - posted on 07/05/2006
We loved the hotel! So many options with dining and shopping. Our a/c unit did squeak the first night and it seems that the room never quite got cool enough for a really hot June weekend.
bad deal - posted on 06/28/2006
very over priced. worst service of any place in vegas, rooms dirty, security made us waite outside in 108 deg for car for 25 min. resturants charged $18 for instant soup, $550 for 4 people to eat dinner. no thanks. Staff very unfriendly, beach pool area a joke, staff saved chairs and sold them for $100 each during day.
too expensive - posted on 06/22/2006
The hotel was beautiful, but everything was way too expensive compared to the other hotels on the strip!
High Quality Entertainment Comfortable Rooms - posted on 06/20/2006
I wish I could have stayed longer so I could have seen more of the attractions / entertainment that this hotel / casino / convention center has to offer. My only beef is with the lack of coffee makers in the rooms. It is against their fire codes.
What a ripoff! - posted on 06/16/2006
Overrated does not begin to describe this place - all other reviews are true - filthy carpet in rooms, common areas are dirty, no seats/towels at pools, RUDE staff and expensive. Stay elsewhere
Worst experience ever - posted on 06/15/2006
I was there for the weekend and had the worst time ever at a Vegas hotel. First room not cleaned and we checked in after midnight, 2nd room overlooked parking lot when we paid for the view, 3rd room no hot water in sinks. Very rude staff and cold room service. Visit the Aladdin or Mirage for a nice stay.
terrible service - posted on 06/13/2006
the rooms were beat up, overwhelming smoke odor, carpets stained. Blow dryer didn't work, light burnt out in the shower. Not enough towels at the pool, we were told to come back in 45 minutes, not enough lounge chairs, staff even told us, the reason the pool is so crowded is that they keep building rooms, but do not expand the pools for "regular" people. The "exclusive" pools were deserted. Overall service was terrible, they could not have cared less that we (a group of 8) were unhappy.
Mandalay Bay - posted on 06/13/2006
Excellent, excellent hotel! Long lines at check in though. Many fine dining options on site. Do take advantage of the Spa - not to be missed!
DON - posted on 06/12/2006
I would not recommend this hotel. The pool area was always crowded. They do not have enough space for guests. They ran out of pool towels and the staff was rude. Lights burned out in out room and the shower didn't work properly. I was also kinda shocked that they charged $20 cover to the Rum Jungle during times when the club was abosolutly dead. I have stayed in Las Vegas before but this was by far the worst experiece I have had with any hotel.
Not enougn time to put up with low quality - posted on 05/20/2006
You don't have much time in Vegas and to waste your time wondering if your room was clean or being snubbed by the staff just isn't acceptable. Our room was questionable the price was more then the last minute reservation quote.
Needs Improvement: service/staff/cleaning
ok - posted on 05/17/2006
Nice hotel. I have stayed at a ton of vegas properties and this one is average for that level on the strip. The only real prob. was that the shower in my room sucked
Needs Improvement: bathrooms
mandalay bay - posted on 05/12/2006
This is a beautiful hotel with a great pool area. Two dislikes-it is so big that it was confusing to get around inside. Pool area was too crowded, no lounges available.
Awesome - posted on 05/04/2006
The hotel is very easy to get to and from places - the free monorail to the Tram that takes you down the strip - The pools are to die for - The service was great - and the best chocolate cake at 2:00am -
Seasoned Vegas Traveler - posted on 04/07/2006
The walk from the parking structure to check in was horribly long. The resteraunts expensive and most closed until 5:00. Room service was reasonably priced, but took 90 minutes. Hallways very loud, we could hear door sclosing within 5-10 rooms. Our very favorite place was the Rum Jungle. After 11:00 the bar was awesome. Great entertainment/music. Can't wait to go back just for that place. Loved the Red/White/Blue Cafe, but wait was too long when cafe had more then 1/2 of the tables open.
call before you book - posted on 04/03/2006
all pools closed for construction but one small; 2 restaurants closed for remodel, but food is cheaper at neighboring casinos; casino area closed on rotation for recarpeting; in room - thick dust on all furniture, carpet stained, hole in wall..and supposed to be one of the better class on the strip, or priced as if
Over rated! - posted on 03/30/2006
The big sell at the Mandalay is the pool, but it was closed. They squeezed all of the guests into a pool that was way too small for the number of people that were there. There were other pools however they were only available to the high rollers. The restaraunts had great food, but were WAY overpriced. When did it become normal to get an appetizer for $30 in Vegas? The service was unoccommidating and pushy.
Over Priced - posted on 03/17/2006
Over priced for what you get. No coffee in the room. Lights were burnt out. We stayed 2 nights and room service didn't clean the tub. Ate at the Red White and Blue, service was terrible food was cold. but all other service was great and the hotel was one of the more beautiful ones. Check in and out was a breeze.
our stay - posted on 02/16/2006
HI WE VISTED THIS HOTEL IN MID JULY AND WHEN WE ARRIVED EVERYTHING WAS FANTASTIC, EXSEPT FOR THE WALKING!!!!! QUICK ROOM DESPRIPTION WATER COMES OUT OF THE WALL AND IN YOUR JAC- TUB MARBLE SHOWER 2 BATH ROOMS 60 INCH PLASMA TV GREAT VIEW OF STRIP. YOUR PRIVITE BONGALOO'S AND BAR IN ROOM TV IN BATHROOM. DINING WAS GREAT YOU COME HERE YOU FELL LIKE A CLEB AND TREATED THE SAME..
A Trip on a Whim - posted on 02/02/2006
My husband and I decided to go to Vegas at the last minute. Stayed for 4 nights. Mandalay Bay is beautiful. Very big. Saw the INXS show. Casino very nice. A lot of fine dining places. Not enough casual dining. VERY crowded on Saturday night. Room was very nice and quiet. Food was good. Met some rude people but that is true anywhere. Overall the experience was great and I would definitely go back. Loved the trams to the other nearby casinos. Very easy access. Room had a beautiful view of the mountains and sunrise.
Super.... - posted on 12/19/2005
My stay at the Mandalay Bay was "Excellent" great staff, great rooms, provided me a free upgrade, great food and bars....
Beautiful Hotel - posted on 11/30/2005
We stayed there for a conference and it is pretty spread out so there is a lot of walking. We went in December, so could not enjoy the pool. But the ammenities are excellent- many varied restaurants. The rooms are large and the bathrooms are gorgeous. Very nice. Friendly staff too.
Won't Be Back - posted on 10/18/2005
The room had electrical and plumbing problems and the staff was inconsiderate and lazy.
Needs Improvement: Sevice/Upkeep
THE HOTEL THE BEST - posted on 10/08/2005
Arrived at 10 a.m., stood in line less than 3 minutes, had our keys to our beautiful room. Very high end!
50 @ Mandalay - posted on 08/01/2005
My husband and I celebrated my 50th birthday at Mandalay Bay. The room/suite was large and nicely decorated. There was, however, no fan or exhaust in the bathroom portions and the overall air conditioning was having trouble keeping ahead of the record-breaking heat. Pools were crowded with kids and closed off and on due to lightening in the area. Too much cigar smoke in casino, but overall we enjoyed our stay.
