11832 NW Plaza Circle
Kansas City, MO 64153
Chain: Sheraton Hotels and Resorts
Pleased customer - posted on 02/03/2006
My overall opinion of the hotel is good. One thing that was disappointing was the reception we received when we checked in. The desk clerk looked unkempt,and seemed grumpy. Maybe you should require your desk staff to upgrade their attire and overall appearance to be more welcoming. Our room was very clean and even though as we are smokers it didn't assail your senses with stale smoke smell when you walked into the room. Very nice. Thanks for a pleasant short stay.
great stay - posted on 06/24/2005
We used the park & fly package which is wonderful for us. The room was very clean & quiet. The gentleman that check us in was not the nicest but we enjoyed everything else about our stay.
Great Staff, Great Stay - posted on 06/23/2005
We were pleased with our stay and convienence of leaving our vehicle while gone on vacation. The renovated rooms are great! Your hotel was very comfortable and your staff was excellent.
Go somewhere else - posted on 01/21/2005
We stayed here because they offered park and fly. If you participate in the park and fly deal you will NOT get points on your choicepriviledges card. The tiles in the lobby were being laid down in the evening while we, and others were checking in for the night. You had to walk on loose tiles that weren't grouted down to get to your room. The elevators were dark and slow. No continental breakfast. The room itself was average with no definite frills. We had a better time and deal staying at the Microtel before our last trip.