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Guest Reviews of Westin Detroit Metro Airport

overall rating
3.6
out of 5
Chris
Truly outstanding hotel in terms of design, facilities, location, comfort, and convenience. But furnishings already need some maintenance. Also concerned that the appearance is given of grabbing money from guests at every opportunity. $38 is excessive for a sandwich and an appetizer from room service, especially when there are no other options.
Design, extreme convenience of location.
Overpriced room service, erroneous charges, and limited menu options in isolated location,
overall rating
4.3
out of 5
Erin
The rooms are extremely comfortable and the staff is very friendly. The staffs are more then willing to help with even the smallest request.
Fantastic service and very comfortable rooms.
The room service was at a very low quality compared to the rest of the hotel.
overall rating
3.4
out of 5
John
Excellent if you have flights in/out of Detroit.
Nice bed.
Snooty staff.

Westin Detroit Metro Airport

2501 Worldgateway Place , Romulus, Michigan
Guest Score:   based on 424 guest reviews
Rooms from
$109

Westin Detroit Metro Airport Hotel Information

Accommodations
The hotel offers 404 guestrooms all of which have an abundant number of appeasing and convenient amenities. Rooms have custom designed Westin´s Signature Heavenly Bed which includes foot-thick mattresses, triple sheeting, down blanket, duvet and varied pillows. Also included are long work desks with ergonomic chairs and 27 inch flat screen tvs, marble and granite Heavenly bath, designer toiletries, climate control minibar and climate control.
Amenities offered
You won’t have to walk farther than the hotels asian inspired DEMA Restaurant for a good meal, which includes an exhibition style kitchen. If you feel like working out during your stay you can hit the 24 hour fitness center which includes cardio equipment, weight machines, a lounge area, and an attractive lap pool and spa tub. If you’re looking to wind down you should look into the day spa in the adjoining terminal or sit back at the bar/lounge. The hotel offers room service all day long. If you’re planning an event or any type of get together check out the ballroom, banquet facilities and meeting rooms this hotel has to offer.
  • Parking
  • Restaurant
  • Pets Allowed
  • Room Service
  • Meeting/Banquet Facilities
  • Bar
  • 24-Hour Front Desk
  • Fitness Centre
  • Golf Course (within 3 km)
  • Newspapers
  • Non-Smoking Rooms
  • Business Centre
  • Dry Cleaning
  • Rooms/Facilities for Disabled Guests
  • Internet Services
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Heating
  • Fax/Photocopying
  • Shops in Hotel
  • Wi-Fi/Wireless LAN
  • Indoor Swimming Pool
  • All Public and Private spaces non-smoking
  • Air Conditioning
  • ATM/Cash Machine on site
Does HotelsByCity recommend this hotel?
The hotel offers high quality service for a very high price. It can be considered the greatest hotel in Detroit . The hotels décor is very modern looking and beautiful. The staff is very friendly and aim to help you as much as possible. Guestrooms are modern looking and comfortable. The bedding provided is very comfortable and the bathrooms are pretty nice. Room service is excellent and doesn’t lack at all.
Read our customer reviews below

Guest Score Card

overall rating
4.4
out of 5
#5
of 44 Rated Hotels in Detroit

Westin Detroit Metro Airport

-83.34578^42.22391

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. There is a fee.
Pets: Yes, pets are allowed. There is a fee.