Baymont Inn & Suites Grand Rapids Airport in Grand Rapids Michigan

Very Pleased! - posted on 05/22/2005

This hotel is an excellent value. No pool but we did not want one. Boy were we pleasently surprised! Everything was NEW, carpet, mattresses, bedspreads, furniture. Breakfast buffet was excellent. They even had brownies, hot coffee and fruit available during the day and evening time. Staff was very kind and helpful! No complaints, other than walls a bit thin. We could hear our neighbors conversations like they were in room with us. Turning on the fan helped so we could sleep without hearing them. Other than that, excellent place to stay and a great value!!

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Disappointed - posted on 05/02/2005

I booked double room, we arrived early so that we could swim. He was alone & was very busy. He had a hard time finding our booking then he gave us a smoking room. My daughter has asthma so we couldn't stay there. he looked at the reservation &realized I had booked non-smoking But he said the hotel was over booked and that the best he could do is a king size with a cot. But the cots were gone. So a family of four had to sleep on a king size bed. Very disappointed with the servicce of the whole thing. The service man tried but was just too busy to really help.

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