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Guest Reviews of Country Inn And Suites By Carlson Grand Rapids

overall rating
3.3
out of 5
Elizabeth
The hotel was lovely but again I was disappointed not to get the room that was on the web site, I felt that it was very misleading to people. Other than that I would stay there again and send my friends too.
Breakfast was outstanding, plenty of everything.
The only bad thing that I have to say is that the photo that you showed on the web site is totally different to the actually hotel. Were disappointed.
overall rating
4.0
out of 5
Becki
This is a quaint hotel with all the comfort of a deluxe hotel at half the cost! It serves a full breakfast under the guise of "a continental breakfast" which is sure to please all. The friendly staff, roominess of the bathroom and room layout will all add to your enjoyment. Relax in the hot tub, or take a refreshing dip in the pool. This hotel is minutes away from the shopping districts, museums, theaters, and more in the Grand Rapids area. A sure pleasure at a great price!
The pillows and beds were very comfortable! Great breakfast! Very quaint!
Windows open to the pool area so anyone coming in could see you.
overall rating
3.5
out of 5
Linda
This hotel was not as clean as most of the Country Inn and Suites I have stayed at, but it was not necessarily dirty either. The maid did not get all the cleanser off the sink top or in the tub, so it felt and looked streaky and gritty. The pillows had a sweaty odor.
Country Inn and Suites is always clean and neat and the people friendly.
The breakfast/dining area was small, and the eggs were artificial.

Country Inn And Suites By Carlson Grand Rapids

5399 28th Street, Grand Rapids, Michigan
Guest Score:   based on 13 guest reviews
Rooms from
$63

Country Inn And Suites By Carlson Grand Rapids Hotel Information

Accommodations
All 61 guestrooms offered come with an array of useful amenities which include wireless high speed internet access, free local calls, coffee maker, refrigerator, microwave, in-room safe, blackout drapes and toiletries. You can also request a crib or a rollaway bed for guests.
Amenities offered
You'll look forward to every morning with the free varied continental breakfast buffet provided daily. There are also plenty of eateries to choose from in the area. If you have dirty clothes you hope to wear, you can take advantage of the hotel's laundry facilities or dry cleaning service. If you feel like working out, feel free to hit the fitness center or swim around the indoor pool. Afterwards, you can relax in whirlpool. A basic business center with copy and fax equipment is available for guests' convenience.
  • 24 hour front desk
  • Air Conditioning
  • Airport Shuttle
  • Airport Shuttle
  • Baby crib
  • Bus Parking
  • Business Center
  • Coffee Maker
  • Fitness Center
  • Fitness Center
  • Free Breakfast
  • Free Internet
  • Free Internet Access
  • Free Internet Available
  • Free Outside Parking
  • Free Parking
  • Free Parking
  • Hair Salon
  • Handicap Access
  • Handicap Facilities
  • Ice Machine
  • Indoor Pool
  • Iron
  • Iron Board
  • Jacuzzi
  • Late Checkout
  • Microwave
  • Newspaper
  • Non-Smoking Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Pets Allowed
  • Railway
  • Refrigirator
  • Safe
  • Shopping
  • Smoke Detector
  • Sofa Bed
  • Spa
  • Swimming Pool
  • Swimming Pool
  • Swimming Pool
  • TV Cable
  • VCR
  • Vending Machines
  • Wakeup Call
  • Wheel Chair Access
Does HotelsByCity recommend this hotel?
The small hotel lobby is a great place to lounge about with it's high ceiling, nice fireplace and large flat-screen television. The business center is great for getting work done. Rooms are clean and have very simple furnishings. The breakfast area is quite small, but the hotel offers a great selection. The staff is very friendly and pleasant.
Read our customer reviews below

Guest Score Card

overall rating
3.3
out of 5
#34
of 38 Rated Hotels in Grand Rapids

Country Inn And Suites By Carlson Grand Rapids

-85.53986^42.91276

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking.
Pets: Yes, pets are allowed.