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Guest Reviews of Best Western Royal Plaza Hotel & Trade Center Marlborough

overall rating
3.6
out of 5
Cookie
For Hockey kids playing in the Marlboro New England sport center. It is a great hotel for location to restaurants and rink. It is kid and pet friendly with a nice pool area as well the open to outdoor deck. Kids can walk from the hotel to various stores and restaurants safely! The Sports lounge and restaurant were great for the whole family and team get together.
Very accommodating when we had to lengthen our stay.
They charge me $15 per night for a cot for my 11 yr old son.
overall rating
4.0
out of 5
Jenny
Our room was clean, quiet and comfortable. No problems. Everyone was very accommodating.
The rooms were clean and the beds were very comfortable. The A/C was on when we arrive so the room temps. Was wonderful.
There was a car show going on in the hotel parking lot so it just made it a little difficult to get in and out of the hotel area.
overall rating
3.3
out of 5
The hotel was very clean but its time for a major room makeover. The mattresses need desperately to be replaced and the phone had a few buttons that didn't work on the first (or second) try. In order to plug in the cooler we had to unplug a light.
The location.
The mattresses need to be replaced.

Best Western Royal Plaza Hotel & Trade Center Marlborough

181 Boston Post Road West , Marlborough, Massachusetts
Guest Score:   based on 169 guest reviews
Rooms from
$93

Best Western Royal Plaza Hotel & Trade Center Marlborough Hotel Information

Accommodations
All the guestrooms and 10 suites have a work desk with wireless high-speed Internet access, television with cable news and movie channels, Nintendo games, on-demand movies, telephone with voicemail, coffee and tea making facilities, iron and ironing board and a hairdryer. There are 11 handicap accessible rooms.
Amenities offered
This hotel has an indoor swimming pool and fitness center and an outdoor gazebo. The on-site Zachary’s Restaurant serves breakfast from 6.30am until 11am and the All-Star Bar and Grill is open from 11am until 11.30pm serving lunch and dinner. Room service is available throughout the day. The 24-hour front desk has safe deposit boxes and information on area events and attractions. Other amenities include a full service business center, games room, laundry and dry cleaning services, gift shop, ATM and ice and vending machines.
  • Parking
  • Restaurant
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Bar
  • 24-Hour Front Desk
  • Fitness Centre
  • Newspapers
  • Non-Smoking Rooms
  • Airport Shuttle
  • Laundry
  • Dry Cleaning
  • Rooms/Facilities for Disabled Guests
  • Games Room
  • Ironing Service
  • Free Parking
  • Internet Services
  • Express Check-In/Check-Out
  • Safety Deposit Box
  • Souvenirs/Gift Shop
  • Tour Desk
  • Heating
  • Fax/Photocopying
  • Ticket Service
  • Wi-Fi/Wireless LAN
  • Indoor Swimming Pool
  • Free Wi-Fi Internet Access Included
  • Air Conditioning
  • Designated Smoking Area
  • ATM/Cash Machine on site
Does HotelsByCity recommend this hotel?
This Best Western gets mixed reviews. Some clients loved the property while others complained about poor service and the need for updating some of the accommodation. We give it the YES rating because the happy travelers far out numbered those with complaints. Most agreed the property was in a great location, near the interstate and close to the Massachusetts Turnpike, and the rates were reasonable and competitive with neighboring properties.
Read our customer reviews below

Guest Score Card

overall rating
3.6
out of 5
#6
of 8 Rated Hotels in Marlborough

Best Western Royal Plaza Hotel & Trade Center Marlborough

-71.58606^42.34002

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. There is no charge.
Pets: No, pets are not allowed.

Attractions Near

Korean Veterans Field 0.6 mi away
Williams Lake 0.8 mi away
Williams Street Field 0.9 mi away
Crane Meadow 1.0 mi away
Howe Playground 1.1 mi away
Flagg Swamp 1.5 mi away
Ward Park 1.7 mi away
Marlborough Hospital 1.9 mi away
Fort Meadow Playground 3.0 mi away
Broad Meadow Swamp 3.2 mi away
Concord Street Park 3.4 mi away
Pine Island 3.7 mi away
Memorial Beach 3.7 mi away
Simpson Playground 3.8 mi away
Hager Pond 5.1 mi away