Best Western Washington Gateway Hotel
view all Rockville hotels
1251 West Montgomery Avenue Route 28
Rockville, MD 20850
Chain: Best Western International
Customer Reviews for Best Western Washington Gateway Hotel
Poor service - posted on 11/02/2006
The heat was broken in my room for 2 days before it finally got fixed after calling 3 separate times. The room was clean but small, good price, restaurant breakfast service very fast and reasonable.
Love this hotel - posted on 07/25/2006
This hotel is very clean and the staff is very helpful and friendly
Enjoyable Stay - posted on 12/30/2005
Easy access from highway, everything you need is in the room and very helpful staff
My stay was quiet and comfortable...and... - posted on 11/19/2005
The front desk staff were not as friendly as I had expected. I've been to several Best Western's, and this experience did not discourage me. The hotel was under renovations (new carpet) and I'm sure they were busy. I just wish I was treated better.
Excellent - posted on 07/28/2005
Kind people, nice place, good service, clean rooms, close to Washington DC
Internet Problems Bad for Business - posted on 06/16/2005
I was in Rockville on business and needed to work in the evening on a presentation for the next day. I had no internet access from my room because the hotel was"having problems " with their internet provider. This was tremendously detrimental to my work and time there as I had to leave early the following day in order to find internet service somewhere else and still put together my preseentation in time for my committments. For a hotel located in the heart of a business area - this is inexcusable.
