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Guest Reviews of Hyatt Regency Louisville

overall rating
out of 5
the staff at the hotel was great and the room was a lot better than expected
The room was very nice and clean
there was nothing i did not like
overall rating
out of 5
Not a bad place to stay, but being a Hyatt, the hotel could have been much better.
Great location!
Toilet was not clean.
overall rating
out of 5
The Hyatt was very nice and proximity to Downtown was great. We didn't have to drive anywhere for dinner/entertainment or breakfast.
Room was very nice, location was great.
Pool was to be open at 8AM-we woke up early to swim and it wasn't open-didn't open at 8:30 either. We didn't get to swim :(.

Hyatt Regency Louisville

311 South 4th Street , Louisville, Kentucky
Guest Score:   based on 2490 guest reviews
Rooms from

Hyatt Regency Louisville Hotel Information

The hotel has six different types of accommodations: King room, Double room, Executive suite, Hyatt Gold Passport, VIP suite and handicapped accessible room. Most of the accommodations are non-smoking. Each accommodation features a Hyatt Grand Bed, T-Mobile® wireless high-speed Internet and television with in-room pay movies and cable channels.
Amenities offered
Trellis Café, an open air restaurant, serves eclectic American fare for lunch and breakfast. Guests can enjoy a pool game and /or events on wide screen television at Pepper’s Sports Bar that offers fine food and beverages. They can exercise in the state-of-the-art fitness center, enjoy a swim in the indoor heated pool, and relax in the whirlpool. There are 23 conference rooms, a revolving rooftop banquet hall and amphitheater for business and social events. All meeting rooms feature high-speed (T1) Internet to make communication easier.
  • Parking
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Tennis court
  • Fitness centre
  • Golf course (within 3 km)
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Family rooms
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Gift shop
  • Shoeshine
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Indoor pool
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Concierge service
  • Vending machine (drinks)
  • On-site parking
  • Private parking
  • Misc parking
  • WiFi available in all areas
Does HotelsByCity recommend this hotel?
This conveniently located downtown hotel is a good place for tourists and business travelers. Most of the guests were happy with location, courteous and friendly staff, breakfast, clean and comfy rooms with adequate amenities, restaurant and spick and span bathrooms. But many of them did not like the cost of Internet. A few visitors were annoyed with rude staff, dark and dated lobby, overpriced amenities and smoke smell in non-smoking rooms.
Read our customer reviews below

Guest Score Card

overall rating
out of 5
of 93 Rated Hotels in Louisville

Hyatt Regency Louisville


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General Hotel Policies

Check-in: 12:00 noon
Parking: Yes, there is parking.
Pets: No, pets are not allowed.