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Guest Reviews of The Canterbury

overall rating
3.5
out of 5
Mannie
Hotel was ok, bed certainly the worst woke up hurting but staff was friendly and professional.
Friendly staff.
Very uncomfortable bed, woke up with aches and pains.
overall rating
4.3
out of 5
John
Great location! Found street parking for free (during weekend). Would definitely try to stay there again.
The location was very convenient for walking in downtown.
Room was a little small.
overall rating
3.1
out of 5
Scott
This is not a 4-star hotel by my standards. Things I noticed that form my basis for that statement: undesirable odor; old, rickety furniture in rooms; no pool; bad plumbing (my 5-year old used the commode once and plugged it up); except for valet parking, unresponsive staff (I called the front desk at 8:30 pm to report a clogged commode and was told engineering would be right over. Engineering didn't show up until the next morning, after I called again); no vending or ice machine down the hall.
Location, valet parking staff.
No pool, odor, bad plumbing, old, no vending or ice down hall, big metal key to access room.

The Canterbury

123 South Illinois Street, Indianapolis, Indiana
Guest Score:   based on 80 guest reviews
Rooms from
$99

The Canterbury Hotel Information

Accommodations
Accommodations feature marble vanities, luxurious linens, Chippendale four-poster beds, refreshment bars and telephones with voicemail. Each Business Queen Room has a mini bar, LCD television, high back chair, armchair, armoire, desk and queen bed.
Amenities offered
Elegant meeting / banquet space can accommodate up to 150 visitors. Parlor and atrium area can be used for small social functions, including receptions. The onsite business station has a printer and computers. Danielli, AAA-4 Diamonds eatery, serves continental and American fare for breakfast, lunch and dinner. Afternoon tea menu consists of freshly baked scones, English tea and finger sandwiches. Guests can access fitness center free-of-cost.
  • 24 hour front desk
  • 24 hour security service
  • Air Conditioning
  • Alarm Clock
  • Bathroom
  • Beauty Salon
  • Breakfast Buffet
  • Business Center
  • Car Rental
  • CD Player
  • Cellular Phone
  • Coffee Maker
  • Concierge
  • Data Port
  • DVD player
  • Fitness Center
  • Fitness Center
  • Free Breakfast
  • Free Internet
  • Free Parking
  • Free Parking
  • Game Console
  • Gold Course
  • Hair Salon
  • Hair Salon
  • Handicap Access
  • Handicap Facilities
  • Indoor Pool
  • Internet Access
  • Internet Access
  • Internet Access
  • Iron
  • Iron Board
  • Jacuzzi
  • Late Checkout
  • Lounge
  • Medical Services
  • Meeting Facilities
  • Newspaper
  • Non-Smoking Facilities
  • Non-Smoking Rooms
  • Radio
  • Restroom
  • Room Service
  • Room Service
  • Safe
  • Security Service
  • Single Bed
  • Smoke Detector
  • Spa
  • Swimming Pool
  • Telephone
  • Television
  • Tennis
  • TV Cable
  • TV Remote
  • Valet Parking
  • Video Rental
  • Voice Mail
  • Wakeup Call
Does HotelsByCity recommend this hotel?
This conveniently located historic hotel offers more than a good night’s sleep. Almost all guests were happy with its location. Many of them appreciated helpful and polite staff, parking, restaurant, bar and spacious clean rooms. However, some visitors were disappointed with poor dry cleaning service, small dark rooms and bathrooms, dated décor and furnishings, sub-standard bedding and broken amenities.
Read our customer reviews below

Guest Score Card

overall rating
3.6
out of 5
#55
of 110 Rated Hotels in Indianapolis

The Canterbury

-86.16031^39.76483

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General Hotel Policies

Check-in: 4:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. But the hotel charges a fee.
Pets: No, pets are not allowed.