6810 Mannheim Road
Rosemont, IL 60018
Chain: Wyndham Hotels and Resorts
Wonderful - posted on 02/21/2007
From service desk to waiters. Absolutely wonderful! I will stay here again and again!
great experience - posted on 08/30/2006
This hotel although located near the airport is exceptionally quiet. The food was superb.Excellent service.
Wasn - posted on 04/27/2006
As a previous reviewer said, it is an older property and could use a lot of updating. It was stark and uninviting. I had a 26 hour layover in the hotel and I had run out of magazines to read. There were about 5 channels on the tv that you didn't have to pay for. Anytime a maintenance person or a cleaning person was in the hall, they would make so much noise- they were yelling back and forth, which is kind of unsettling when you're trying to take a nap. I just found that to be unprofessional. I did think the front desk people could not have been any nicer- they were super.
good value - posted on 11/24/2005
After reading the other reviews, I was expecting the worst. However, the price was right, and I needed a place with a free shuttle to O'Hare. I was pleasantly surprised. Parking was $14/night extra, but the desk clerk gave me free parking without asking. The shuttle drivers were very nice, and so was the rest of the staff. For what I needed, it was perfect.
Wont come again - posted on 08/03/2005
Hotel isnt good quality for price. Customer service was bad, at check in, and check out. Not friendly. Hallways smell like mildew. Needs LOTS of improvment.
STAY AWAY!!!! - posted on 05/16/2005
This hotel is terrible!! Customer service is non-existent. We were not informed that the hotel was under construction, and were awakened at 8 am to drills, and hammers. The fitness center has most of the equipment covered due to construction. The food is overcooked and overpriced. The indoor pool isn't heated. I tried to get a receipt upon check-out and couldn't get the front desk clerk to print one even though I asked 3 times. When I called the manager I was put on hold and left there. I never did get to speak to him.
Name change - posted on 03/09/2005
When I booked our room (in January) it was under the assumption that I would be looking for the Radisson Hotel. At no time was I informed it was named Wyndham - we drove around for a long time looking for a Radisson, since we are from out of town. I don't know if there was a name change or what, but no where on my reservation was the name Wyndham mentioned. My husband (who was driving) was not very happy about that. We did have a very nice room and enjoyed are stay after finding the right place.