Four Points by Sheraton Chicago Downtown Magnificent Mile
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630 North Rush Street
Chicago, IL 60611
Chain: Sheraton Hotels and Resorts
Customer Reviews for Four Points by Sheraton Chicago Downtown Magnificent Mile
Loved my first time in Chicago!!!! - posted on 01/20/2006
We absolutely loved going to Chicago in December. The weather was perfect while we were there and the buildings all decorated for Christmas were BEAUTIFUL! I would recommend it to everyone! The outdoor skating rink and the park area were incredible. We ate at spectacular places fit for our average family and didn't go broke!
I would stay again - posted on 09/08/2005
The hotel was very nice. Parking is a little pricey, but the valet guys were very nice and we kept our car parked even after we checked out, without additional charge. The hotel staff was friendly and greeted us each time we entered the hotel and every time we left, a staff member would say, "Have a fun time" or something like that. The room was clean and comfy. The pool area was definitely made for kids (3' deep) and the hot tub was dirty. Would stay again, but not if I wanted to go for a swim or sit in the hot tub.
Anniversary Weekend - posted on 05/10/2007
I must say I was a little disappointed in the hotel, I booked a junior suite but it looked like a regular hotel room to me. The lobby area had a foul odor to it that never went away. The staff were very nice and helpful. I'm not sure I would stay there again however, I think for the money I could find a nicer hotel.
Four Points-Chicago - posted on 04/19/2007
We had a great stay at the hotel. Got to check in early, after a special request, and received great restaurant locations. Plus the room was great, just what we needed.
EXCELLENT - posted on 04/16/2007
I have stayed at this hotel several times (on our girls getaway and also with my kids). Great location, Very Clean, The staff was awesome, (brought soup for our friends that had a sick child)..... Will always return to this hotel when staying in chicago. Kids love the pool!
Great Experience - posted on 04/12/2007
My husband and I just met another couple here to spend the weekend in Chicago. We were very pleased with the hotel and the staff! It was very clean, the bed was very comfy and the location was fabulous! We would definitely stay here again for a future trip and recommend it to our friends!
A Great Vacation Spot - posted on 03/28/2007
Deciding on a hotel in Chicago is not an easy task, but we found a jewel. We wanted to be close to shopping on Michigan Ave., we could see it from our room. Good food, we found them each night within easy walking distance. A family-friendly environment, the hotel staff and housekeeping were fantastic. Parking is easy and very affordable compared to others we checked into. Beds were comfortable. Really don't have anything bad to say. Oh yeah, Starbucks is close too.
Great stay! - posted on 03/14/2007
Wonderful staff. Very courteous and went out of their way to help with dining suggestions, transportation options and any other help needed. Great central location to all attractions and museums. Highly reccomend!!
Happy travelers! - posted on 03/05/2007
This was a great place to stay in Chicago. We were walking distance to everything we wanted to see. The room was clean and the bed was great. I would recomend this hotel to anyone going to Chicago.
Great Stay - posted on 01/04/2007
We visit Chicago every New Years and typically stay in a different hotel each time. We like to take the kids shopping on the Mag. Mile, so location and "kid friendliness" are important. We got both with this hotel. The pool was heated and clean as well as the hot tub. Rooms are spacious, great views of downtown Chicago. Would definately stay here next year!
Great stay! - posted on 12/22/2006
From the time we pulled up to the time we pulled away, we were treated with a cheerful smile, courtesy, and politeness. Clean, comfortable and quiet room - a great stay! We'll stay here again!
Wonderful Hotel - posted on 11/29/2006
We were treated first class the entire stay. The staff was friendly and caring. Everything was so clean. The pool and work out facilities were in perfect working condition. We loved it.
Weekend Stay - posted on 11/01/2006
I was very pleased with the Four Points. Excellent location,one block off Michigan. Friendly staff. Overpriced, but its what similar locations charge.Room was real comfortable. I'll definitely visit again!
chicago - posted on 10/18/2006
Very nice hotel, everyone was nice. Rooms were bigger than expected-2dbl bed,sofa bed.Nice pool. Perfect location. Would definitely stay again.Museums are fabulous!!
Good location - posted on 10/11/2006
Hotel is in a good location and fairly nice but I did not know when I made the reservations that the hotel is under construction. The lobby is a mess and the "bar" on the fourth floor is hardly a bar. I understand they are working to improve this. The beds are comfortable, the towels are big and clean, and the staff was generally nice. I would recommend this hotel to someone once construction is done.
WONDERFUL - posted on 09/23/2006
This hotel was great in every respect. It was clean and the service was nothing but the best. All the employees were very nice and helpful regardless what information you requested.
Stay here! - posted on 09/06/2006
We stayed here with our baby and we were a block from the mile which was great beacuse less traffic. Close to good food and shopping. Staff was really nice. Good value for the money. Our room was nice and clean.
Very Nice - posted on 09/06/2006
The hotel was off of michigan avenue so that you missed the congestion, yet only by a block or two so it was very convienant. Everyone was very nice and helpful and I would definetly stay there again.
Great Stay! - posted on 08/30/2006
great location, comfy beds, felt safe, onsite parking, friendly staff
Heavenly - posted on 08/19/2006
These are the best beds and sheets ever. Our room was spacious, clean and quiet. The location was perfect for walking to all the stores and restaurants we wanted to visit. Staff was wonderful especialy when I locked my key in the room. Chicago hotels rooms aer expensive to say the least, but this one was worth the price.
A Good Choice - posted on 08/17/2006
This was a good hotel choice for our trip. The only problem we had is we arrived early and the room was not ready. We went out for a couple of hours of sightseeing and when we returned the manager was able to get us a room. The beds were comfy and clean, the microwave and mini fridge were put to good use and the free bottles of water were great to take on the go. Did not try the fitness center or the pool. The staff was very helpful and Michigan Ave. is just a block away.
Excellent Hotel - posted on 08/16/2006
This was an excellent hotel with a very friendly staff. They recommended restaurants that were good. The room was clean and the hotel was very well run.
Fabulous!!! - posted on 08/10/2006
I was apprehensive when picking my hotel for my trip to Chicago and this place had a couple of negative reviews, but this was great! The room was comfortable and the staff was friendly and helpful. The fridge and microwave were big selling polints for me - the Whole Foods store was around the corner. Anyone not satisfied with this has unreasonable expectations. It doesn't have a hotel restaurant, but there are so many amazing places in Chicago to eat - it would be sad to eat at your hotel. This hotel has great access to everything. I can't wait to stay here again soon.
Would recommend to anyone. - posted on 08/06/2006
The room was very comfortable and clean. Walls were solid with no city noise or hotel guest noise. Slept great and felt very safe. Microwave and minifridge in room was a huge plus for our family. Unfortunately there was some construction going on in the bottom floor of the building (not hotel related) that woke us up every morning at 8:00 a.m. with jackhammers and concrete drills. Hotel staff was willing to move us, but it was solidly booked. Annoying, but a temporary inconvenience. Would definitely stay here again. Planning another trip in the fall!
Great place to stay - posted on 08/05/2006
Wonderful experience all around. Hotel fit 6 of us in one room. Ideal for Chicago family getaway. STAY HERE!!
A Good Choice - posted on 07/31/2006
We arrived in Chicago to see the Cardinals play the White Sox. The only problem we had was that our room wasn't ready when we arrived and after a few hours of sightseeing we returned and it still wasn't ready but the manager quickly took care of the problem. The room was clean, the beds comfy and the free bottled water was great to take on the go. We made good use of the fridge and microwave and the guest laundry across the hall. We did not use the pool or room service. This hotel is located just a block from Michigan Ave. and most of the downtown sights.
Nice Hotel Especially for Business Travelers - posted on 07/31/2006
Rooms are nice and big. A bit pricey but of course in downtown Chicago what hotel isn't. Screwed up on my reservations. Do nickel & dime you like any fancy hotel. Excellent on-site services for business travelers. Good place to stay if you can get a special rate.
Girl Scout Chicago Trip - posted on 07/27/2006
Our Girl Scout troop had planned their tip to Chicago for a year. Four Points By Sheraton staff could not have made their trip more memberable, they were great. The jr suites were roomy and clean with gdreat beds.
Impressed - posted on 07/24/2006
Stayed one night on business. The accomadations and locations were excellent. I especially appreciate the helpfulness of the staff.
We enjoyed our stay - posted on 07/24/2006
The hotel was perfectly located close to Michigan avenue. The staff was knowledgable and the rooms were clean. It was quiet yet the hotel seemed full. We would stay there again.
Terrific Hotel - posted on 07/09/2006
A perfect hotel for a few days of sightseeing in Chicago. Spacious comfortable rooms, secured enclosed attached garage, great location, wonderful staff. Highly recommend it.
Great hotel - posted on 07/08/2006
We enjoyed our stay. the hotel is centrally located. Staff is very friendly and helpful. Room is very nice.
...On the Fence - posted on 06/16/2006
If you're looking to have your room downgraded while paying full Suite price, this is the place for you. The staff was okay with the except of the manager. Rooms are so-so.
A Cold Week in Chicago - posted on 05/24/2006
Great location, reasonably priced. All employees were very friendly, and helpful when we had questions. Room was spotless, and kingsize bed was very comfortable with down pillows. Microwave and small fridge was provided. Would definitely stay here again.
Great Hotel - posted on 05/11/2006
Very clean and spacious rooms. The junior suite has a refrigerator and microwave - both very useful. Bottled water is free unlike at most hotels. Pool and fitness center are very nice. Breakfast is a bit pricey and we had to wait for food trays to be refilled on Sunday.
Very pleased! - posted on 04/26/2006
Location, small size of hotel, nice rooms, and friendly staff made this a wonderful place to experience Chicago for our first time. One block from Mag Mile, lots of restaurants nearby, and not too far from the "L" to take you easily all over this great town. This will be my first choice when we are back!
Great hotel!! - posted on 04/26/2006
I was hesitant to stay at this hotel because of some of the older poor feedback. I am so glad I did, though! The rooms were clean and comfortable ? the microwave and refrigerator were perfect for our fruit (which we purchased at Whole Foods a couple blocks away) and out pizza leftovers (excellent stuffed pizza just down the street). The pool/spa/excercise areas were clean, clean, clean. The staff was pleasant and helpful. The location was perfect - close to everything (Michigan Ave., State Street, grocery, restaurant, subway). I almost want to keep this hotel a secret!
Nice hotel! - posted on 04/26/2006
The staff at this hotel is GREAT. I have never been more impressed with the service. The Jr. Suite was small--just one long room with no dividers. The beds were super comfortable. The pool was great. They should, however, provide a breakfast on par with other hotels.
Nice hotel - posted on 04/13/2006
The staff was very friendly and helped me with directions upon leaving. The kids loved the pool area. I suggest a lower priced breakfast menu for children.
I would stay again! - posted on 04/11/2006
The hotel was very accommodating. We asked for two rooms on the same floor and we got it without any problems. We asked if we could leave our bags at the hotel after checkout while we went shopping and they said "of course" and were very helpful. They also arranged for taxis to take us to the train station after we came back to the hotel from shopping. The pool and hot tub were very nice. I would definitely go there again.
chicago trip - posted on 04/08/2006
excellent customer service and excellent location to shopping, restaurants and sights
Chicago Visit - posted on 04/03/2006
Very quiet rooms (thick walls?), very clean, GREAT location in the city
Very Nice - posted on 04/01/2006
Upon check-in, we were automatically bumped up into a junior suite since we had two kids. Very clean and comfy rooms. All service was great. Highly recommend and would definitely stay again. Great location to shopping!
hotel review - posted on 03/14/2006
The room didn't feel like a junior suite, it was small and smelled.The bathroom was also very small. I will say the staff was very nice and accommodating.
NIce Place - posted on 02/21/2006
The hotel staff, rooms, facilities were very nice. The only negative comment that I have is the breakfast, the full breakfast was expensive and the other levels are more of a continental breakfast that are usually free in most hotels. We had to wait 10-15 minutes for bacon and sausage for the hot breakfast.
Pleasant stay - posted on 02/09/2006
The Sheraton 4 point was a very pleasant experience. Nice suites that were very clean and quiet. Dining area was not open late enough though and there was no restaurant in hotel, but many in the area.
Great service - posted on 02/06/2006
We visited with 3 children ages 4-8 and when we checked in they upgraded us to a jr suite without even asking. We were very comfortable. The kids loved the pool. Service was terrific. The breakfast was a little pricey considering what other hotels offer as a free hot breakfast.
weekend getaway - posted on 02/04/2006
Great place for a getaway weekend. Staff was friendly and courteous.
great room, great service, friendly staff - posted on 01/18/2006
From check-in, everyone could not do enough for you. Rooms were clean and comfortable.
Bathroom Not Vented Properly - posted on 01/18/2006
Overall location was great, staff was friendly, price was right. Parking was convenient and reasonable - $28/night for self park. The bathroom REALLY needed an exhaust fan. When I was the third person to shower, it was like a sauna in there. And the room we stayed in was called a "Junior Suite" but I would disagree with that designation. It was just a room with a sofa bed, no divider between the sleeping areas.
Great stay! - posted on 01/18/2006
The Four Points Sheraton was a terrific, clean place to stay. The hotel was close to everything. The junior sweet was a great deal! It was ideal for 3 women on a girls trip! The beds were very comfortable. I agree with the other reviews that the staff was very friendly and helpful. We never made it to the workout room or pool, so I can't comment on those. I would definitely stay there again and will recommend to my friends.
Great Service - posted on 01/12/2006
Customer Service at the front desk, in the restaurant, in the valet service were all top rate. Location is excellent.
In Chicago for New Year's - posted on 01/04/2006
Overall, a very nice hotel. Clean, spacious rooms with great beds and brand new appliances (including a small fridge and a microwave). Excellent location, just a few walk from Magnificent Mile and a short drive from Millenium Park and Navy Pier. Parking is available next to the hotel but it's a bit expensive ($36 overnight for valet parking). The staff is very courteous. On the downside, there's no on-site restaurant and no room service, yet there are many good dining places in the area. It was a great experience and I would definitely stay there again.
Fabulous Place - posted on 12/27/2005
This hotel was one of the nicest that we have ever stayed in. The staff was extremely pleasant and more than ready to go out of thier way. The beds were the most comfortable we have ever slept in and all in all, staying here made for a very enjoyable trip
can't beat the value - posted on 12/25/2005
The hotel rooms were spacious and clean, even with 2 adult/4kids staying in a suite. Pool hours are generous (6am-10pm). Location is great! Near restaurants/Magnificent Mile. Friendly staff. Recently stayed a few blocks away in a different dirty flea bag at twice the price! Never again! I will return to this hotel again and again.
Great Place To Stay - posted on 12/22/2005
Although the room was a bit small and not really a "suite", the comfy beds, helpful and friendly staff, and great location, make this a hotel a wonderful value for the money!
Comfortable and CLean - posted on 12/01/2005
Great location, friendly staff, Well kept property. Really Comfy Beds! and even though Chicago was celebrating winning the World Series...it was quiet in the Hotel.
Would stay again in a heartbeat - posted on 10/31/2005
The staff was very friendly, and helpful. The rooms were clean and nicely decorated. I was there with 4 of my friends and fit in one room well. The bathroom was a bit on the small side for 5 women, but definitely workable. It was so close to all the shopping and restaurants we visited, so we couldn't have had a better location.
PERFECT! - posted on 09/27/2005
This hotel was a gem. I researched hotels extensively for this trip. After staying at the hotel I felt that I had found an extreme bargain! The bed was very comfortable and the crib they provided for our baby was better than any we had the rest of the trip. It was complete with cozy sheets and a bumper pad. The hotel really is just one block off of Michigan Ave. and it is also really close to shopping on other major streets. Guest Services was incredibly polite - calling a Museum for directions for us, referring to us by name when we left, etc.
Great Hotel - posted on 09/27/2005
It is a great hotel. It has only been open for a short while. Everything was clean and the staff was very friendly and helpful. It was only one block off of Michigan, and so conveniently located you could walk to almost anything. We would stay again.
Excellent Location - posted on 09/20/2005
Excellen location, close to best restaurants in the city. Very friendly staff. Big rooms, excelent beds, very clean. Pool hours should be extended.
Great location - posted on 09/10/2005
This hotel has a perfect location. It is close to shopping and good restaurants. The service was excellent and the staff incredible. I liked the security measures taken.
Great Place - posted on 08/14/2005
The Four Points by Sheraton was in a great location, had nice rooms, pool and lobby and the employees were awesome and very helpful. We will tell all of our friends to stay there and will stay there on our next visit. It is a new hotel with awesome service.
pool needs improvement - posted on 08/14/2005
The pool area had very poor maintenance. The clorine level was way too high in both the hot tub and the pool. The acoustics were terrible. The room (junior suite) was much smaller than expected. Small bathrooms. Staff was very friendly and helpful
excellent - posted on 08/10/2005
Four Points was a quality hotel with a reasonable rate. The location was perfect, the staff phenominal, the hotel intself was beatiful, yet comfortable, not too stuffy!!
Great Deal - posted on 07/25/2005
This hotel is new. Nice clean large rooms, great bedding and very friendly staff. Bellman was superb. Also very close to everything. I can't figure out why the rates are so good.The parking is high ($36/day valet) but they are finishing construction on a on-site garage September 05, maybe the rates will go up then?. Really for downtown Chicago you can't beat this hotel.
Four Points Sheraton - posted on 07/20/2005
Our stay at this hotel was excellent. The suite was decent-sized, and the bed was surprisingly plush. Even the sofa bed was very comfortable! The hotel was very well-located; easy to find off the highway and in the center of excellent dining and shopping. The staff was very nice to myself and my friends, and everyone was helpful with whatever questions we asked. I would definitely stay at this hotel again!
