Hyatt Regency Chicago in Chicago Illinois

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Guest Reviews of Hyatt Regency Chicago

overall rating

3.5

out of 5

Scott

They let us check in at 9:30 AM. Upgrade to room w/ great view for reasonable price. Fast, efficient service. Perfect location for Michigan Ave shopping, Art Institute. Loved it.

Clean, friendly, helpful.

Internet charge too high, room service exorbitant.

overall rating

4.1

out of 5

Cinnamyn

It was a very clean hotel, the niceness of the staff evened out and the eateries were ok. The view was awesome from our room, we could see straight to the Pier. Only exception was the parking and the fact that I was double charged for it.

There were plenty of places to eat in the hotel.

Confusing. When we first arrived to pay 50 a night for parking, there was no direction.

overall rating

4.0

out of 5

Kim

I would recommend the hotel nice location to the downtown area. I thought it was easy to check in and out and parking was very accessible.

I thought the check in was simple. I liked the convent parking and everyone was very nice, I also thought the hotel was very clean.

I would have liked a little more help from the concierge.

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Hyatt Regency Chicago

151 East Wacker Drive , Chicago, Illinois

Guest Score: based on 13046 guest reviews

Hyatt Regency Chicago, just 1.5 miles from Union Station Amtrak, is connected to Illinois Center, which has several eateries, salons and shops. The hotel, a 20-minute drive from the Midway Airport, is minutes from beaches and lake. Wrigley Building, North Michigan Avenue/Magnificent Mile, Loop business and theater districts and State Street are within walking distance of the property. The hotel offers comfortably appointed accommodations, services of concierges and valets, ice machines, currency exchange facility and round the clock room service. Not one, not two, but six dining options are available within the hotel. The onsite full-service business center is equipped with all amenities required for an office. Visitors can also access wireless Internet from restaurants and lobby. Travelers need not miss their exercise regimen as onsite 24-hr fitness center features state-of-the-art machines.

Rooms from

$179

Hyatt Regency Chicago Hotel Information

Accommodations

Hyatt has more than 2,000 accommodations, of which 1,885 are non-smoking. Highlights of accommodations include wireless high-speed DSL Internet; 27-inch television with in-room pay movies and cable movie channels; electronic door locks with automatic deadbolt; and full bath amenities.

Amenities offered

Guests can sample Mediterranean, Pan-Asian and American cuisines at Networks Bar and Grill. They can order seafood and steak at Stetsons Chop House and Bar, and buy lunch on the go from Js Express. Dance the night away and enjoy drinks at the Hard Drive. There are 63 meeting rooms and four ballrooms: Plaza Ballroom, Regency Ballroom, Crystal Ballroom and Grand Ballroom. Each meeting room features separate controls for telephones, music, sound and AC.

Parking
Restaurant
Room Service
Meeting/Banquet Facilities
Bar
24-Hour Front Desk
Fitness Centre
Newspapers
Non-Smoking Rooms
Airport Shuttle
Business Centre
Laundry
Dry Cleaning
Rooms/Facilities for Disabled Guests
Barber/Beauty Shop
VIP Room Facilities
Breakfast in the Room
Ironing Service
Bridal Suite
Internet Services
Elevator
Express Check-In/Check-Out
Safety Deposit Box
Valet Parking
Currency Exchange
Spa & Wellness Centre
Souvenirs/Gift Shop
Bicycle Rental
Shoe Shine
Car Hire
Tour Desk
Heating
Fax/Photocopying
Design Hotel
Ticket Service
Luggage Storage
Shops in Hotel
Wi-Fi/Wireless LAN
Gay Friendly
Allergy-Free Room Available
Breakfast Buffet
All Public and Private spaces non-smoking
Air Conditioning
ATM/Cash Machine on site
Restaurant (à la carte)
Restaurant (buffet)
Snack Bar
Concierge Service
Shuttle Service (surcharge)

Does HotelsByCity recommend this hotel?

This huge modern property in the center of the city provides a host of comforts for a pleasant stay. Most of the guests raved about decent size clean rooms with comfy beds, yummy breakfast, location and service. However, a few guests were disappointed with stuffy rooms, slow service, grubby bathrooms, cost of Internet and breakfast, and small closets.
Read our customer reviews below