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Guest Reviews of Renaissance Chicago Downtown Hotel

overall rating
4.8
out of 5
Tina
This is a lovely high end property within walking distance to fantastic restaurants, the theater district, shopping...everything! Great views and immaculately clean.
A lovely upscale hotel with an outstanding location!
Concierge was a bit abrupt. No quite as helpful as he could have been.
overall rating
4.3
out of 5
Brenda
We had a great time in Chicago. The staff was very helpful informing us on how to get to certain location around town and how to navigate on the train system which was conveniently located near the hotel going in all directions. We used the free trolley on occasions as well as taxi services that were readily available.
Nice Location, friendly staff, very clean and luxurious surroundings.
Expensive extra cost (i.e. tea bag in room $3.99 per bag). No inclusions (i.e. continental breakfast).
overall rating
3.5
out of 5
Kristin
Beautiful design and desirable location. Close to the all the sights and attractions of the loop with the romance of being by the water.
The staff was fantastic!
Every little thing (Internet, in room coffee, opening the fridge) cost money and thus cheapened the experience.

Renaissance Chicago Downtown Hotel

1 West Wacker Drive, Chicago, Illinois
Guest Score:   based on 382 guest reviews
Rooms from
$159

Renaissance Chicago Downtown Hotel Hotel Information

Accommodations
The modern cityscape views are breath taking from the 513 luxury rooms and 40 lavish suites you can choose from.Each room designed with sophistication and elegance offer every modern convenience.Snuggle into the premium bedding topped with designer duvets,feather down pillows and plush linens guaranteeing you a comfortable sleep.The over sized bathrooms feature marble and wood accents and some have jacuzzis. Great for the business traveler each room has a desk,speaker phone,two line phone,wireless internet, meeting rooms and business services.BONUS: This hotel has a smoke free policy.
Amenities offered
A wonderful place for a corporate event or wedding with exceptional event menus,24 elegant, spacious meeting rooms all with wireless internet.Equipment services are also available. You can't beat the view from the Great Street Restaurant and Bar. The panoramic view of Chicago's river skyline and a menu designed by an award winning chef will leave you awe inspired. There is also a coffee house and lounge for your convenience.Bonus:Spa treatments available and pool and hot tub for your enjoyment.
  • Parking
  • Restaurant
  • Bar
  • Newspapers
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Elevator
  • Express Check-In/Check-Out
  • Safety Deposit Box
  • Valet Parking
  • Heating
  • All Public and Private spaces non-smoking
  • Airconditioning
  • Fitness Centre
  • Spa & Wellness Centre
  • Massage
  • Indoor Swimming Pool
  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Laundry
  • Dry Cleaning
  • Internet Services
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Fax/Photocopying
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included
  • ATM/Cash Machine on site
Does HotelsByCity recommend this hotel?
Absolutely the epitomy of first class comfort and style !
Read our customer reviews below

Guest Score Card

overall rating
4.5
out of 5
#7
of 108 Rated Hotels in Chicago

Renaissance Chicago Downtown Hotel

-87.628099^41.8868

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. valet. $45/day
Pets: Yes, pets are allowed. $45 pet fee