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Guest Reviews of Doubletree Alana Hotel Waikiki

overall rating
3.5
out of 5
Tammy
Nice overall. Staff was friendly, rooms were clean and hotel was located in a nice location. Satisfied customer here!
Location and they give you cookies at check in!
Valet parking only - they charged us an additional $24 a day.
overall rating
3.4
out of 5
Darcy
The hotel was okay, but the cupboards in my room were falling apart and had to be repaired twice during my stay. The food was atrocious. I'm not really all that picky, but the room service was literally inedible (except for the French onion soup - that was fine). I also tried ordering up from the restaurant and it was not good - the worst cut of meat I've probably ever had, and just not good for a $35 meal.
The location was nice, the staff was helpful.
Not really a three star hotel experience.
overall rating
3.4
out of 5
Scott
If you are a business traveler looking for a central location than may be this hotel works. Otherwise keep on looking you will be extremely disappointed. The hotel is extremely outdated, the rooms are small, the view is not good unless you came to Hawaii to look at other buildings. The parking at the hotel is 20 dollars per day that is not included with the room. The workout facility only has one elliptical, one bike and one treadmill all in horrible shape. The pool is tiny and has very minimal space around it for seating. Over all I would not recommend this hotel. The only positive thing I can say is the staff is extremely nice.
It had a decent downtown location.
The Hotel should not have been rated 3 star!

Doubletree Alana Hotel Waikiki

1956 Ala Moana Boulevard , Honolulu, Hawaii
Guest Score:   based on 207 guest reviews
Rooms from
$144

Doubletree Alana Hotel Waikiki Hotel Information

Accommodations
Guests can choose from accessible rooms, standard guest rooms and suites. All Alana Suites boasts gorgeous ocean views, Italian marble flooring in bathrooms, wet bars and separate living and bedrooms.
Amenities offered
The hotel has audio / visual equipment, video conferencing facilities and meeting rooms for corporate events. Traveling executives can take advantage of express mail, fax, photocopying and free printing services. Safety deposit boxes are available at the front desk. There is a convenience store for sundries, guest activity / recreation desk for information and an automated teller machine (ATM) for instant cash.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Breakfast in the room
  • Ironing service
  • Internet services
  • Lift
  • Safety deposit box
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Outdoor pool
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • On-site parking
  • Private parking
  • Paid WiFi
Does HotelsByCity recommend this hotel?
The Alana is a perfect choice for a beach holiday. Many visitors liked remodeled clean rooms, comfortable beds, breakfast, well-maintained fitness room and efficient personable staff. They would not hesitate in staying here again. However, some guests were disappointed with dirty smelly rooms, filthy bathrooms, ants, bed bugs, expensive valet parking, noise due to renovation in progress and rude staff.
Read our customer reviews below

Guest Score Card

overall rating
3.8
out of 5
#97
of 214 Rated Hotels in Honolulu

Doubletree Alana Hotel Waikiki

-157.834143^21.285492

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. Valet parking costs USD 27.00.
Pets: Yes, pets are allowed. A non-refundable pet fee amounts to USD 100.00 per week.

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