Hotelsbycity.net

This is a great hotel if you don't want to spend too much money and just want to get away. The staff is helpful and non-intrusive. Overall a great experience and I would stay there again.

I like the Ohana East at 150 Kaiulani Avenue in Honolulu for its location. I would rate the hotel higher, but the mattress is very uncomfortable. I could feel the springs and I ended up with a nasty back ache after four nights, (I am still suffering now and I have been home now for three days). If you have ever stayed at Doubletree Hotel, Hyatt, or Marriott, you know what a comfortable mattress is. Ohana East should upgrade their beds or, at the very least, invest in a quality mattress cover. I was a little disappointed with the business center which only consists of two computers with a shared printer, I almost lost an important letter I had been writing because I couldn't print it out and I was on hold with tech support for over 45 minutes and still no one picked up the phone, so I gave up. Luckily I was able to print out my letter after opening and closing the paper drawer (don't ask me how that fixed the problem, but it did). The hotel does not have anyone on hand to service the needs of the business center. However, the desk staff is friendly and helpful with directions etc. The restaurant attached to the hotel is called Keonis and is Hawaiian romantic & quite nice. Good selection of food. but the service is very slow. The food is very minimal portions. If you want cereal better buy two boxes as one box is very tiny. I discovered the Food land across the street and found it a better deal to purchase groceries and put them in the room refrigerator. The room does have a safe too which is convenience when you want to go swimming. I may stay at the Ohana East again, but I would definitely request an upgraded mattress if they have one. Maybe some rooms are equipped. I hope so. Hope this review helps you with your decision to stay here or not.