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Guest Reviews of Sheraton Princess Kaiulani

overall rating
out of 5
My time was so wonderful there, I really liked the live band at night. During the day it was interesting because there was like a little craft fair going on in the lobby. All the staff that we approached was very friendly and always greeted us with a friendly smile. We would love to stay at the Sheraton Princess Kai'ulani hotel again.
I loved the staff they were so helpful to us and the room was very comfortable.
overall rating
out of 5
This hotel was very pleasant and the staff was amazing! We had a wonderful time. They did not have our non-smoking room ready the night we arrived, so we were given the top room- it was an incredible view and an excellent way to wake up our first morning in Hawaii.
Staff was amazing; hotel was in a great location!
Bathtub was plugged from all the sand.
overall rating
out of 5
This hotel is a clean, modern and spacious facility within easy walking distance of Wakiki beach. The personnel there were friendly and accommodating. We definitely recommend it for Honolulu visitors; you will not be disappointed.
Clean, modern and spacious rooms.
Poor Internet wireless service; not enough computer access for guests.

Sheraton Princess Kaiulani

120 Kaiulani Avenue , Honolulu, Hawaii
Guest Score:   based on 489 guest reviews
Rooms from

Sheraton Princess Kaiulani Hotel Information

All accommodations feature air conditioning, telephones, radios, safes, color / cable televisions with remotes, coffee makers, refrigerators, toiletries, irons, ironing boards, and one king, one queen or two double beds.
Amenities offered
The Pikake Terrace serves light snacks, “Flavors of Hawaii” items and made-to-order omelets for breakfast and dinner. The Momoyama Restaurant offers Japanese fare, including appetizers and sushi. Local art and craft, such as shell leis and ceramic flower jewelry are available in the lobby. The Peach Room, an ideal place for party, can accommodate up to 140 visitors. The Hookipa Fitness Center is equipped with Tunturi, Universal and Cybex exercise machines.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Golf course (within 3 km)
  • Newspapers
  • Non-smoking rooms
  • Airport shuttle
  • Business centre
  • Laundry
  • Facilities for disabled guests
  • Family rooms
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Restaurant (buffet)
  • Outdoor pool (all year)
  • Concierge service
  • On-site parking
  • Paid WiFi
Does HotelsByCity recommend this hotel?
Centrally located Sheraton Princess offers more than a good night’s sleep. Most of the visitors were pleased with everything and would not mind staying here again. They appreciated nice beds, poolside entertainment, buffet breakfast, free in-room safe and pineapple juice, clean rooms, helpful and polite staff, pool area and location. However, some guests griped about dated furniture, spotty Internet, run down old rooms, overpriced food, service and, fee for Internet, safe and parking.
Read our customer reviews below

Guest Score Card

overall rating
out of 5
of 214 Rated Hotels in Honolulu

Sheraton Princess Kaiulani


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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Parking: Yes, there is parking. But the hotel charges a fee.
Pets: No, pets are not allowed.

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