Sheraton Waikiki in Honolulu Hawaii

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Guest Reviews of Sheraton Waikiki

overall rating

3.5

out of 5

Dale

I thought this hotel was very clean and the staff there was the best I have ever been around.

It was close to the beach.

I thought the swimming pool was too small.

overall rating

4.0

out of 5

Troy

Can't beat this hotel for the location, value, staff friendliness. Rooms are upgraded and clean and good sized. They even upgraded us at check-in for free. Breakfast downstairs is a bit pricey but par for the course in Waikiki. Def. Would recommend staying here and we wouldn't hesitate to reserve this hotel again.

Met my high expectations in just about every way.

I had to pay extra for Internet Access, whereas many hotels in this class offer it as part of the room.

overall rating

3.8

out of 5

Bill

The hotel appears to be in the process of interior renos and the floor we were on was really well done. Everything seemed clean and the staff was there to welcome you upon arrival at the front desk. We never ate at the hotel restaurants as they were very expensive. We specifically wanted a room with a balcony and were disappointed that the balcony chairs were so uncomfortable. The hotel does have various activities throughout the day and evening including showing movies by the pool in the evening as well as a Hawaiian fire dancer and hula dancers. The pool is a little small for the amount of guests and people tend to save lounge chairs, very early in the morning, not to return until well after breakfast which was a little annoying to others who showed up to find a lot of empty reserved seats. There is no beach to speak of right in front of the hotel but a short walk towards the neighboring Royal Hawaiian brings you to the beginning of Waikiki beach area.

The location was great for walking around. Staff were very friendly, hotel clean.

Very uncomfortable balcony chairs and no storage drawers in room to unpack.

View All Guest Reviews

Sheraton Waikiki

2255 Kalakaua Avenue, Honolulu, Hawaii

Guest Score: based on 69 guest reviews

The Sheraton Waikiki Hotel and Resort, a forty-five minute drive from Honolulu International Airport, is on the beach front. Nearby places of interest include Waikiki Aquarium, Honolulu Zoo, Chinatown, International Marketplace, Diamond Head, Convention Center, Ala Wai Boat Harbor and Golf Course, Honolulu and Bishop Museum. The Hookipa Business Center offers computers and Internet; and all event rooms feature high-speed Internet. ATM, Naillabo, currency exchange desk, voicemail message center, and twenty gift and specialty shops are on the property for added convenience. To satisfy diverse range of palates, Sheraton has six restaurants and lounges.

Rooms from

$250

Sheraton Waikiki Hotel Information

Accommodations

Each room lends itself to the beautiful views of constellation of lights, the Koolau Mountains or the Pacific Ocean. All accommodations feature cable televisions with in-room movies, safes, Lanais, coffee makers, hairdryers, toiletries and high-speed Internet.

Amenities offered

Rum Fire presents Cuban cigars, an array of vintage rum, tapas and libations besides full-course lunch and dinner. Classic island fare and breakfast buffet are available at the Ocean Terrace. You can dance in the HanoHano Room and enjoy local performances in Poolside Entertainment event daily. You can choose from valet or self parking. Sweat out in the onsite fitness facility and / or take a dip in outdoor swimming pools.

Parking
Restaurant
Bar
24-Hour Front Desk
Newspapers
Non-Smoking Rooms
Rooms/Facilities for Disabled Guests
Elevator
Express Check-In/Check-Out
Safety Deposit Box
Valet Parking
Luggage Storage
Shops in Hotel
Airconditioning
Designated Smoking Area
Sauna
Fitness Centre
Spa & Wellness Centre
Massage
Outdoor Swimming Pool
Room Service
Meeting/Banquet Facilities
Babysitting/Child Services
Laundry
Internet Services
Tour Desk
Fax/Photocopying
Wi-Fi/Wireless LAN
Free Wi-Fi Internet Access Included

Does HotelsByCity recommend this hotel?

This upscale beachfront property has everything for a pleasant stay. All guests appreciated its location. Most of them were pleased with pools, clean comfy rooms with spectacular views, restaurants, helpful and personable staff and poolside entertainment. However, some visitors were disappointed with overcrowded elevators, thin walls, very limited storage space in rooms, parking and Internet fee, small beach, bathroom design, discounted rooms with poor quality furniture and slow service.
Read our customer reviews below