Hotelsbycity.net

The hotel was great. I went with the family. Kids enjoyed the pool. Staff was very friendly and helpful. The day we checked out we put all of our beach towels in the dryer and with all the excitement of loading up we forgot them. Got all the way to Pensacola Beach and remembered them, so I called the front desk and the kind Lady went and got my towels and even folded them for me. I thought that was very thoughtful and I wanted to share it with everyone. I would most definitely stay here again!

We were traveling with two small children for vacation (2 years and 2 months). The room was a fair size with the sofa bed tucked away. There was play room for the toddler. We borrowed a pack and play from the hotel. It was not clean on the top sides. If I had needed it for an older baby that could stand, I would not have used it. Since my baby was an infant, there was no chance she would touch the sides. We just used a sheet over the bottom. I was great we were able to borrow one instead of her having to share a bed with us. The breakfast was good. My only real complaint is that the sprinkler system went off at 4 am and it hit our AC unit. My toddler is terrified of storms/rain and this woke him up and sent him into hysterics, which then woke up my infant. So, needless to say, our day started early! I complained to the hotel attendant and she said several customers had complained but there had been no attempt to fix it to her knowledge. That was discouraging as this would have been an otherwise very good stay. I would still recommend this hotel - just maybe call to see if it has been fixed or stay on the 2nd floor!