Disneys Grand Floridian Resort and Spa
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4401 Floridian Way
Lake Buena Vista, FL 32830
Chain: Walt Disney World® Resorts
Customer Reviews for Disneys Grand Floridian Resort and Spa
Best Vacation Ever - posted on 04/05/2007
Quite simply, this was the best vacation we've ever had. The Grand Floridian was extremely opulent and comfortable, and it even smelled great. The staff was first rate. The afternoon tea at the Garden View Lounge was tasty and elegant. The lobby was awe-inspiring. Room service was friendly and efficient. The pools and the poolside service were thoroughly enjoyable. Finally, the monorail and other transportation provided was so effeicient that we did not need a car. Everything was well worth the expense. were
Christmas 2006 - posted on 03/18/2007
From arrival to departure, the staff of the GF were awesome! The housekeeping staff was oustanding, the decorations were wonderful. Hotel was immaculate, never a request denied. Would vacation here again in a heartbeat!
A Wonderful Hotel!! - posted on 02/13/2007
I stayed at the Grand Flordian only once and my family and I loved every second of it. We had a Lagoon View that look at over Cinderella's Castle which was such a delight! The staff there are the most friendly people ever!! The hotel is just beauitful! I will be definitly be coming back to this hotel!
Disney flagship hotel - posted on 01/13/2007
Is our 4th time in the Grand Floridian. We really like it, but we were very sorry to see during this trip, the lack of maintenance of the buildings specially the hallways, never vacumm during a week(Boca Chica). The room was comfortable and clean.
Perfect - posted on 01/03/2007
I got engaged at the Grand Floridian over this past holiday season it was perfect. People come to the resort just to see the holiday decorations. You get what you pay for on this one... Perfection!!!
Grand hotel with poor service - posted on 12/23/2006
We stayed at the what we thought was the top tier Disney hotel. Upon check in - the welcome basket we asked for wasn't delivered, our safe and hair dryer was not working. It took 2 or more requests to get the replacement items. NEVER use the dinning package - the server and cashier do not always take the dinning package card even though they are on the list for accepting the dinning package card. There were charges on the bill that were incorrect. Finally, for a simple question you got different answers from every employee.
happiest place on earth - posted on 11/29/2006
The piano person was fantastic, cards won and he even played take me out to the ball game!
Needs Improvement: nothing
Terrible View - posted on 11/13/2006
To repeat what was stated by another guest, verify your view! We had reserved a king bed room, and received a double queen, we had also requested a lagoon view, and got a room with a giant tree in front of it! We were on the fifth floor for what should have been a great view, but all we could see was the tree! The front desk didn't seem to care that we didn't get the room we had asked for, or go out of their way to find a resolution. In my opinion, the Beach or Yacht Club are better hotels for less $$.
Best Stay - posted on 10/09/2006
I have stayed at many Disney Resorts and i loved the Grand. It had such a Cinderella Feel to it, and was very magical. And you could watch the fireworks from the hotel
enjoy the view - posted on 09/09/2006
The view of the majic kingdow is great but, some rooms have better view or non at all. Check and double check what room you are getting
A Great Stay! - posted on 06/30/2006
We had a great room overlooking Cinderella's Castle. This was requested after reading reviews here. At first, we had a lagoon room but we couldn't see the castle. I called the front desk and explained that this had been promised when I made reservations. They changed our rooms right away, which was great! The rooms were clean and the maids always arranged our son's stuffed animals in cute positions on the bed. We LOVED watching the fireworks from our room's balcony and seeing the water parade each night. It is definitely worth the extra $ to get these extras!
Glorious - posted on 06/29/2006
I have to give the Grand Floridian two thumbs up because they made our stay the most memorable time. The made all sorts of accomdations for my children to making them happy and having fun.
The FABULOUS Grand Floridian - posted on 05/12/2006
This is the most awesome hotel! Its a destination unto itself! The afternoon tea is a must-do!
Sugar Loaf Bldg. - posted on 05/09/2006
Sugar Loaf Building was the building to stay in!
The best, most beautiful and most convient hotel - posted on 05/02/2006
I absolutly loved the GF. It is gorgeous!!! I love how it is on the monorail line. The restaurants are delicous, the pools are amazing, the lobby is stunning and everything else is to die for!!!
Another good time - posted on 03/18/2006
This was our third stay at the GF. It's the best Disney has to offer. Access to the monorail is wonderful. Check-in and check-out can be trying. I would recommend that you do not use their cards - pay cash for everything. Many people checking out were questioning items that had been billed to their room, causing long delays in the check-out lines. Valet parking attendants can be unpleasant. Watching the fireworks from our balcony over Cinderella's castle was amazing. Well-kept grounds and facilities.
Best Disney Hotel - posted on 11/04/2005
The Grand Floridian is the best hotel on the DIsney Property. I like how it is in the center of everything including the Magic Kingdom and much more. I would recommend this to anyone who wants to enjoy the beautiful Disney architecture and entertainment that you would expect from Disney.
Convenient and Elegant: hard 2 find in a hotel! - posted on 07/26/2005
The Grand Floridian is splendid! The shops are spectacular! Having the monorail so close by was like being a VIP. The employees are the best. This hotel is Disney showingoff what attention to detail they do. The rooms are Alice in Wonderlandtheme & I enjoyed the Garden Tea lounge w/ my mom while listening to the orchestra earby play nostalgic Disney songs. I?d see the Castle from the beach! I loved the snacks and the beachhouse near big pine key. I?d go to the parks and we took the monorail. Try going on it at night the view is great.
Very Nice - posted on 06/23/2005
It was our first time at Disney. We wanted the best and got it. Our children, 9 and 14 loved it.The life guards at the pools were the best I've EVER seen!!Great views, food, staff,conveniece.Highly reccomended.We will be back for a longer stay.Keep up the great work!
stay elsewhere - posted on 06/23/2005
have stayed at all of the deluxe hotels, and this is the only one i won't return to. check in was a nightmare, and staff downright rude. concierge service not worth the price. visit the lobby and the grounds, but stay elsewhere.
Our First Trip - posted on 04/11/2005
This was the first trip to Disney for my children and me. I spent a little more and booked at the GF. It was worth every penny! The rooms were lovely, with the most comfortable beds I have ever slept in in a hotel. I loved coming back at night and the beds being turned down. The kids loved the chocolates. Everyone was so helpful and kind. We could see the firworks from our balcony. One night we put down a blanket and watched the fireworks sitting next to the lake. Spectacular! Spend extra and get a lagoon view, truly worth the money for what I believe was a magical trip.
The Ultimate Disney Experience - posted on 03/30/2005
I stayed at Disney's Grand Floridian with an old friend, and we were extremely impressed! I have stayed at every Disney World hotel, and the Grand Floridian definitely ranks #1. We were treated like true royalty from the moment we got there to the moment we left. The beds in our room were incredibly comfortable, and all the rooms in the Grand Floridian provide much more space than other Disney properties. If you can afford the somewhat-less-than-cheap prices, I would give it my highest recommendation.
Good quality - posted on 03/13/2005
Rooms appear to be the same quality as the other Disney resort rooms.
