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Guest Reviews of Omni Jacksonville Hotel

overall rating
3.8
out of 5
Denise
This hotel exceeded our expectation for luxury and comfort as well as location.
Location, comfort.
Parking situation.
overall rating
3.1
out of 5
Kirby
The Hotel was beautiful and a lovely place to stay though the constant charges. $4.00 for a half can of Pringles and what not and lack of any complimentary amenities made the hotel stay less enjoyable then it could have been. On the other hand the room was one of the nicest I have stayed in and the rooftop heated outdoor pool was spectacular overlooking the main street bridge.
The Rooftop pool was amazing.
No complimentary breakfast.
overall rating
3.9
out of 5
Scott
The omni hotel Jacksonville was a great place to stay. It was very convenient to the waterfront area which offered many dining options. The decor was attractive and updated.
Cleanliness and attractive d?cor.
Elevator problems.

Omni Jacksonville Hotel

245 Water Street , Jacksonville, Florida
Guest Score:   based on 649 guest reviews
Rooms from
$127

Omni Jacksonville Hotel Hotel Information

Accommodations
Accommodations features all modern comforts, including refreshment centers, coffeemakers, executive writing desks, foam and feather pillows, plush robes, telephones with data ports and voice mail, 25-inch cable color televisions with on-demand movies and AM/FM clock radios.
Amenities offered
Guests can lounge around the rooftop heated swimming pool and / or soak up the sun at its sundeck in leisure. Sip wines and sample delicious delicacies at JulietteĀ’s Bistro. J Bar serves cocktails and light fare. Modern 24-hr fitness center is ideal for a complete workout at the time of your choice. The hotel also offers Get Fit Kits for in-room exercise.
  • Pets allowed
  • Meeting/banquet facilities
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Fax/photocopying
  • Air conditioning
  • Private parking
Does HotelsByCity recommend this hotel?
The 4-diamond upscale award-winning property offers an array of contemporary amenities for an enjoyable stay. Almost all travelers were happy with spacious clean stylish accommodations, well-appointed bathrooms, food at the restaurant, well-maintained rooftop pool and fitness center, competitively priced valet parking, accommodating courteous staff and downtown location. However, a few guests were disappointed with stained bed sheets, small rooms, malfunctioning toilets and inconsistent service.
Read our customer reviews below

Guest Score Card

overall rating
4.3
out of 5
#40
of 133 Rated Hotels in Jacksonville

Omni Jacksonville Hotel

-81.65989^30.3192

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. Valet parking costs USD 18.00.
Pets: Yes, pets are allowed. The hotel charges a non-refundable fee of USD 50.00.