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Guest Reviews of Jacksonville Marriott

overall rating
out of 5
Overall a nice stay, Room was clean, nicely decorated, but just a little small. King Bed and 5 pillows very comfortable. The spa and indoor pool had some problems and the outdoor pool was closed, which was some inconvenience as I had a 6 yr old to entertain.
Great service and facilities, Clean and modern.
Spa was broken, cold, indoor pool cold.
overall rating
out of 5
Good clean hotel, friendly staff and close to restaurants.
Great location, friendly staff, definitely recommend.
Nothing, it was all great.
overall rating
out of 5
R. J.
This Marriott did not live up to the Marriott reputation as the furnishings were old, marred and dated looking. However, the indoor and outdoor pools were clean and the area well taken care of. There is a dry sauna and a hot tub, also. The bed, a king, was the most comfortable I have ever encountered in a hotel. The staff was very professional and accommodating. The common areas were well maintained and the decor comfortable. A business center was small, but had most of the things you would need. Internet connections were good and easy to access. The location was difficult to find initially, but after a couple of trips in and out it became easier. A directory of area restaurants and local maps were available upon request from the front desk, but I felt they should have been offered at check or made available in the room. The room guest book was out of date and the TV channels in it not even close to those available. I had to hunt for phone books which were not in the furniture at each phone. All in all a good value for the money, but a little effort and care could earn this hotel 4 star.
The hotel staffs were all friendly, knowledgeable and helpful.
Furniture was old and marred.

Jacksonville Marriott

4670 Salisbury Road , Jacksonville, Florida
Guest Score:   based on 117 guest reviews
Rooms from

Jacksonville Marriott Hotel Information

The standard rooms come with a choice of one king-size bed or two double beds. The suites have a separate living and sleeping area. All the accommodation has high-speed Internet access, a work desk, dual-line telephone with voicemail and speakerphone, cable television with news and movie channels, pay-per-view movies, pullout sofa bed, alarm clock, tea and coffee making facilities, iron and ironing board and a hairdryer. Video games and players are available for rent.
Amenities offered
The hotel’s Bistro 202 restaurant offers American cuisine and is open for breakfast, lunch and lounge. The Lobby Bar serves lunch and dinner as well as beverages. Room service is available from 6am until 11pm. The hotel has an outdoor and indoor swimming pool, whirlpool, sauna and fitness center. The 24-hour front desk has safe deposit boxes and there is a full service business center. Other services include valet dry-cleaning, concierge desk and a gift shop and newsstand.
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • Sauna
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Dry cleaning
  • Facilities for disabled guests
  • Free parking
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Gift shop
  • Hot tub/jacuzzi
  • Fax/photocopying
  • WiFi
  • Indoor pool
  • Outdoor pool
  • Non-smoking throughout
  • ATM/cash machine on site
  • Concierge service
  • On-site parking
  • WiFi available in all areas
  • Paid WiFi
Does HotelsByCity recommend this hotel?
This Marriott gets good reviews for its reasonable rates, a team of employees that is both efficient and friendly and rooms that are clean and comfortable. The location close to I-95 is ideal for those traveling to and from south or central Florida but not so good for those wanting to be close to downtown. It is a 20-minute drive to the city center. Many business clients say they enjoy this hotel because it is a full-service hotel and they can find everything they need here without having to venture out after a hard day’s work in Duval County.
Read our customer reviews below

Guest Score Card

overall rating
out of 5
of 133 Rated Hotels in Jacksonville

Jacksonville Marriott


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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. There is no charge.
Pets: No, pets are not allowed.