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Guest Reviews of Doubletree By Hilton Jacksonville Riverfront

overall rating
5.0
out of 5
Vicki
Hotel was very nice, right on the St.Johns River. Water Taxi is right at the boardwalk, excellent restaurants, super room (wish we had faced river). Pool and hot tub were nice, loved everything about it and can't wait to go back again!!!
The location was marvelous!! Restaurants in Hotel were great, everything was super!!!
Nothing I did not like.
overall rating
4.0
out of 5
Terra
The location was perfect for watching the fireworks over the river on the 4th of July. But I did not like paying to park, there was no refrigerator, or microwave in the room, and there were no fast food restaurants within walking distance. The hotel was beautiful, but overated.
I love the fact that the hotel had a entrance to the riverwalk. Very romantic!
I did not like the fact that my room didn't have a refrigerator, or a microwave. From the description, I thought all rooms contained these features.
overall rating
3.5
out of 5
Felicia
The hotel overall was great. I didn't like the fact that the fire alarm went off at 3 in the am and no one apologized for the inconvenience. Apparently it was a prank, but it shook my 10 up very bad, she could not go back to sleep, which in turn threw her next day off.
The hotel was visibly beautiful and clean.
The fire alarm went off at 3:15 am, had to run down 10 flights of stairs. Alarm was false, no one apologized.

Doubletree By Hilton Jacksonville Riverfront

1201 Riverplace Boulevard , Jacksonville, Florida
Guest Score:   based on 834 guest reviews
Rooms from
$84

Doubletree By Hilton Jacksonville Riverfront Hotel Information

Accommodations
All accommodations feature cable / satellite televisions, in-room video games, CD players, coffee makers, work desks with lamps, dual-line telephones, private bathrooms, hairdryers and separate hanging closets. Cribs are available upon request.
Amenities offered
Controlled access gates to the well-lit parking ensure safety of the vehicles. Onsite fitness center, featuring a stair climber, Universal machine, stationary bikes and treadmills, is an ideal place to workout and stay in shape. There is a gift shop for souvenirs and sundries and an automated teller machine (ATM) for instant cash. The business center provides public computers, a printer, internet access and fax, courier and copying services. Ruth’s Chris Steak House serves dinner while American Grill offers all three meals in a casual ambiance.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Terrace
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Gift shop
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Outdoor pool
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • ATM/cash machine on site
  • Restaurant (à la carte)
  • Sun terrace
  • Vending machine (drinks)
  • Daily maid service
  • On-site parking
  • WiFi available in all areas
Does HotelsByCity recommend this hotel?
This conveniently located Crowne Plaza provides an assortment of amenities for convenience and comfort. Many visitors liked clean rooms, neat and tidy bathrooms, restaurants, event amenities and services, lounge, parking, location, river views and courteous staff. They would not mind staying here again. However, spotty internet, poor service, dated décor and in-room amenities, parking fee, malfunctioning air-conditioning unit(s), toilet (s) and door key(s), and cold water for shower ticked some guests off.
Read our customer reviews below

Guest Score Card

overall rating
3.8
out of 5
#67
of 133 Rated Hotels in Jacksonville

Doubletree By Hilton Jacksonville Riverfront

-81.65562^30.3187

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General Hotel Policies

Check-in: 4:00 p.m.
Check-out: 11:00 a.m.
Parking: Yes, there is parking. The hotel charges USD 14.00 for valet parking.
Pets: No, pets are not allowed.