FAIRMONT SAN JOSE
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170 SOUTH MARKET STREET
San Jose, CA 95113
Chain: Fairmont Hotels
Customer Reviews for FAIRMONT SAN JOSE
We were VERY Impressed... - posted on 05/08/2007
We were greeted by a doorman, who directed us to registration and took care of our vehicle. Upon entering the hotel, we were highly impressed with the class and style the hotel had to offer. The service we found to be excellent! We would even call down and our car was waiting with the a/c on!... The room was VERY clean and comfortable and pure luxury, with a view of the beautiful pool area. Centrally located, walking distance to many fine dining. We were extremely impressed and look forward to visiting again! Thanks for a great time!!
Wonderful Experience - posted on 03/09/2007
We stayed three nights for a convention. The service was exceptional. Everyone attended to our needs. Room was spacious, clean and tastefully decorated. Location was great-walked to shops, museum, University and theater. Highly recommend this hotel and would stay again.
Overpriced and Underdelivered - posted on 10/26/2006
Hotel looks great from the outside, but the rooms and service fail to meet with the hotels marketing as being the pinnacle of luxury and service... Old and dirty lights and bathroom fixtures, heavily traffic-stained carpet with some spill-stains, 4 half-inch holes in the wall where a wall-mount lamp or something had been removed recently, 15 dollars a day for intenet access... 6 dollars for a simple blueberry muffin from the 'breakfast cart'... now you see why i have the opinion that i do: Overpriced and Underdelivered.
Very Pleased - posted on 08/15/2006
The room was very large and extremely clean. The housekeeping staff tidied up twice daily. The view was great and the hotel was close to museums and dining. I was at this hotel for a business conference and the conference facilities were excellent as well. The Fairmont catered many of our events and the food was delicious. The service was excellent, too! All employees greeted me with a smile and salutation. Definitely will stay here again!
Very Enjoyable - posted on 06/09/2006
Have stayed at the Fairmont twice in the past few weeks. It is a fab hotel and accomodation cost is worth it. Can't say the same for room service/poolside service, minibar or especially breakfast. *** in the lobby bar is a gem. His night colleague could however take lessons. Check in staff very helpful and efficient. I'll be back.
5 starts on a scale of 1 to 20 - posted on 08/27/2005
The front desk was beautiful but the service was poor. I was unable to get the items I requested brought to my room even though it was advertised as being either inclusive or available. The valet was not user friendly because you could never reach anyone in that departement from your room phone. The hotel smelled bad on the day we arrived. And oh yeah, the room we reserved was for a king size bed but we were given a queen size bed instead.
Expensive - posted on 07/23/2005
Really nice hotel, you feel like a star when you stay here. But roomservice is ridiculously expensive. A 10 oz soda costs $5. If you are hungry, go to the Quizno's down the street. Hotel overall is beautiful and the beds are very comfortable. Valet is also very reasonable and convenient.
What a Gem - posted on 02/16/2005
I recently stayed at the Fairmont San Jose and found it to be a great surprise. WOW, from the moment we entered the hotel we felt like royalty. We have been trying to figure out a reason to go back.
