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Guest Reviews of Holiday Inn Golden Gateway

overall rating
4.3
out of 5
Theresa
although I didn't get the room I requested, the hotel staff was very nice and offered to bring up a rollaway bed. The rollaway bed was okay but the customer service of the staff was wonderful and made up for the bed inconvenience.
the hotel staff was very friendly and even brought out drinks for us since there was a wait to register
i didn't receive room with two beds that I requested. I called 2 days earlier and was assured I would get it.
overall rating
4.1
out of 5
Stephanie
Friendly staff, nice, clean rooms. Great view from pool.
View from pool.
Guest are charge $25/day in parking, should be included in room.
overall rating
3.5
out of 5
Kim
We stayed at the hotel for my birthday and enjoyed our stay. The front desk staff was awesome. They made sure we knew they were going as fast as they could while dealing with difficult guest. Even though we had a room right next to the elevator we never heard it.
The staff was awesome.
The driveway was small.

Holiday Inn Golden Gateway

1500 Van Ness Ave , San Francisco, California
Guest Score:   based on 1515 guest reviews
Rooms from
$154

Holiday Inn Golden Gateway Hotel Information

Accommodations
Standard in-room amenities include individually controlled air conditioning units, mini refrigerators, coffee makers, cribs, bathtubs, two-line telephones with voicemail, electrical outlets and televisions. Video games are available upon request. All accommodations are smoke free.
Amenities offered
Flexible function space, covering over 18,000 square feet of area, can accommodate more than six hundred guests. The business center, featuring a copier, fax machine, public computer, printer and internet, welcomes guests round the clock. The hotel provides onsite and street parking on daily, weekly and monthly basis for a fee. Café Marlette offers full-American breakfast buffet and California fare for other meals. Interlude Bar and Grill, equipped with a flat screen television and pool table, is ideal for relaxing and having dinner.
  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Golf course (within 3 km)
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Skiing
  • Family rooms
  • VIP room facilities
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Currency exchange
  • Billiards
  • Gift shop
  • Hiking
  • Car hire
  • Tour desk
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Ski storage
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Outdoor pool (all year)
  • Concierge service
  • Vending machine (drinks)
  • On-site parking
  • Private parking
Does HotelsByCity recommend this hotel?
The hotel offers a host of modern amenities for convenience, comfort and confidence. A number of visitors were happy with comfortable clean and quiet rooms, breakfast at the onsite restaurant, gorgeous views, location and courteous friendly staff. They would not hesitate in staying here again. However, some guests were disappointed with uncomfortable beds, unclean small rooms, noise and spotty service.
Read our customer reviews below

Guest Score Card

overall rating
3.7
out of 5
#183
of 396 Rated Hotels in San Francisco

Holiday Inn Golden Gateway

-122.422098^37.789504

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. Self-parking costs USD 36.00 plus taxes.
Pets: Yes, pets are allowed. The hotel charges a non-refundable fee of USD 75.00 per stay.