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Guest Reviews of The Westin St. Francis San Francisco On Union Square

overall rating
4.8
out of 5
Paul
Great hotel.
Excellent service, most comfortable bedding.
Room is small.
overall rating
4.5
out of 5
Annie
Room we got was tiny! Had to upgrade bc it was unacceptable. We could barely get around the bed it was so small. Of course they charged for that.
Beautiful and great location. The staff was freindly and helpful.
Lots of hidden charges. the gym isn't free. Parking is an outrageous $44/day!
overall rating
3.1
out of 5
Daniel S Lee
Great location in the heart of Union Square. Rooms are in process of getting renovated so to the extent you have a renovated room you are getting a great deal. Staff is not very helpful and somewhat unfriendly.
Great location and stellar brand in industry. Hotel room was recently renovated. Major plus.
Hotel staff was unfriendly and not very helpful

The Westin St. Francis San Francisco On Union Square

335 Powell Street , San Francisco, California
Guest Score:   based on 2924 guest reviews
Rooms from
$135

The Westin St. Francis San Francisco On Union Square Hotel Information

Accommodations
The Westin features 1,195 well-appointed guest rooms located in two separate buildings: Celebrated Landmark Building and Modern Tower. Each room has a Heavenly Bed® for a restful sleep, safe for valuables, Conair 1875 hairdryer, premium cable television with on-demand movies, Westin Heavenly Bath® and soft bathrobes.
Amenities offered
Guests can work out in the onsite fitness center featuring modern fitness equipment. Enjoy rejuvenating spa treatments in the comfort of room. Westin Kids Club has several facilities for young guests. Versatile function space covers over 56,000 square feet of area. There is a gorgeous Grand Ballroom. The Oak Room Restaurant offers American menu for all three meals. Caruso’s serves specialty coffee, quick bites and snacks in casual settings.
  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Ironing service
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Currency exchange
  • Spa and wellness centre
  • Massage
  • Gift shop
  • Shoeshine
  • Car hire
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • ATM/cash machine on site
  • Concierge service
  • Trouser press
  • Daily maid service
  • On-site parking
  • Private parking
  • WiFi available in all areas
  • Paid WiFi
Does HotelsByCity recommend this hotel?
Conveniently located in the center of San Francisco, the Westin is a luxury home away from home. All guests loved its location. Many of them were happy with spacious elegantly appointed rooms, cozy beds, roomy bathrooms, city views, quality breakfast buffet and personalized customer service. However, high fee for business center, internet and parking was a major concern. Busy common areas, dirty rooms and rude staff ticked a few guests off.
Read our customer reviews below

Guest Score Card

overall rating
3.9
out of 5
#140
of 396 Rated Hotels in San Francisco

The Westin St. Francis San Francisco On Union Square

-122.408365^37.787979

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. The hotel charges USD 49.00 per night plus taxes for regular size vehicles and USD 56.00 per night plus taxes for oversized vehicles.
Pets: No, pets are not allowed.