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Guest Reviews of Grand Hyatt San Francisco

overall rating
4.8
out of 5
Erica
Hotel has an excellent location and great customer service! I think the rooms could use a make over but they are very clean and nice.
Location was perfect and they were able to accommodate an early check-in.
Room was a bit outdated.
overall rating
4.9
out of 5
John
Great hotel, lives up to its name. Very modern, in the heart of the city. Reasonable city parking right across the street saves money. Not a bad room in the building.
Modern, great location, very nice room.
No free internet in the room, no free coffee in the room.
overall rating
4.3
out of 5
Brandon
I was very pleased with both the location and quality of the hotel. I booked the room last minute and got a great rate on a terrific room. Definitely recommend heading up to the Grandview Lounge on the 36th floor. The view is amazing and it was never crowded.
Loved the location and the Grandview Lounge on the 36th floor.
It would be nice if the hotel offered a shuttle to SFO airport.

Grand Hyatt San Francisco

345 Stockton Street , San Francisco, California
Guest Score:   based on 2993 guest reviews
Rooms from
$169

Grand Hyatt San Francisco Hotel Information

Accommodations
Highlights of accommodations include spectacular views of the bay or city, spacious work desks equipped with WI FI, and luxurious Grand Beds. Lavishly appointed Hospitality / Bridal room, covering 663 square feet of floor area, has two full bathrooms.
Amenities offered
The hotel features the best event facilities, 22,000 square feet of event space and a Conference Theater for successful celebrations, meetings and other events. Guests can sample well-prepared mouth-watering food at Grandviews Restaurant with magnificent views of Nob Hill, Alcatraz and Golden Gate Bridge. Enjoy drinks and celebrate successful business meetings at Grandviews Lounge. They can also try beauty treatments in St. Moritz Styling Salon for perfect looks and relaxation.
  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Non-smoking rooms
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Barber/beauty shop
  • Family rooms
  • VIP room facilities
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Currency exchange
  • Shoeshine
  • Car hire
  • Tour desk
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Free WiFi
  • Air conditioning
  • ATM/cash machine on site
  • Concierge service
  • Special diet menus (on request)
  • On-site parking
  • Private parking
  • WiFi available in all areas
Does HotelsByCity recommend this hotel?
This downtown plush Hyatt offers a complete range of deluxe facilities for an enjoyable business and holiday trip. Most of the guests were happy with location, clean well-appointed rooms, service, views and breakfast. However, high cost of parking was a big concern for almost all guests. A few visitors were annoyed because their room preferences were ignored; and old and mal-functioning in-room amenities spoiled their stay.
Read our customer reviews below

Guest Score Card

overall rating
4.3
out of 5
#51
of 396 Rated Hotels in San Francisco

Grand Hyatt San Francisco

-122.406901^37.789

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. But the hotel charges a fee.
Pets: No, pets are not allowed.