429 North Vineyard Avenue
Ontario, CA 91764
Chain: Sheraton Hotels and Resorts
Nice Hotel, Staff ok - posted on 05/09/2007
The hotel and the room was nice, the bed was comfortable and the view was great. The only bad thind is that as we were leaving we were charged again for the room. The credit card that we used still hasn't received the money back onto it and it's a little frustrating!
Needs Improvement: Training your staff properly
Great Location & Nice Peoplr - posted on 03/06/2007
The deskclerk, shuttledriver and club floor hostess made me feel welcome, the room and public amenities were tasteful, and it's only 1 1/2 miles from the airport (it's even a nice walk. Good hotel.
Enjoyed my stay - posted on 02/15/2006
I enjoyed my stay. The hotel is close to the airport. The free shuttle to/from the airport was quick, easy and friendly. Front desk were helpful on arrival and departure. When the shuttle wasn't availabel, they drove me in the van. Nice outdoor pool area. Great room service. I had a delicious meal which arrived on time. Nice shower and comfortable bed. Only complaint: when I returned in the morning with my parents for breakfast to the restaurant, there was no wait staff to greet or seat us. After waiting 10 minutes, we left.