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Guest Reviews of Pointe Hilton Tapatio Cliffs Resort

overall rating
4.1
out of 5
Maya
The resort was beautiful--reminded me of Mexico. The rooms were large and the view from our balcony as well as the comfort of our bed was heavenly. The pools need to be better monitored. The cabana was great, but almost the same price as our one night stay for a 8hr rental. The room service was not up to par. The food was expensive, which would be alright if it wasn't cold and tasted good. Service was pretty good. Will definitely go back.
Beautiful views, pools, suite very nice and spacious, beautiful grounds.
Internet was $12/day, parking difficult on steep hills, room service was not good, and main pools were crowded and a little dirty.
overall rating
3.6
out of 5
Roger
I would recommend your hotel to all of my friends and family.
Found the hotel to be in an area away from the busy area of town. We liked the location.
There was nothing we did not like. The hike up the hill was good for us.
overall rating
3.4
out of 5
Tammy
It was perfect for what we needed. A bit on the older side but the new renovations were a plus.
It was newly renovated and clean.
Older property.

Pointe Hilton Tapatio Cliffs Resort

11111 North 7th Street, Phoenix, Arizona
Guest Score:   based on 295 guest reviews
Rooms from
$119

Pointe Hilton Tapatio Cliffs Resort Hotel Information

Accommodations
Each well-appointed suite consists of two rooms. High-touch and high-tech features, such as the Hilton Alarm Clock Radio with MP3 and the Hilton Serenity Bed & Bath™ collection are provided in all the suites. The Hilton Serenity Bed™ features decorative bed throws, Touch of Down and bolster pillows, down duvet, Hilton Linen program, Super Topper mattress pad and Suite Dreams mattress and box for a deep and restful sleep.
Amenities offered
The Falls Water Village, covering three-acre area, has a 138-foot water slide, eight swimming pools, two hot plunge spas, a restaurant and private cabanas for frolicking and relaxing. Golf buffs would love testing their skills in the on site 18-hole championship golf course. Try some massages in the Tocaloma Spa & Salon to rejuvenate tired muscles. Or just laze around in the sauna. They can enjoy American food and beautiful views of Phoenix at Different Pointe of View. Mexican cuisine can be sampled at La Cantina. The thirty-six event rooms with total floor area of 65,000 square feet are well equipped for conventions, meetings and other events.
  • Parking
  • Restaurant
  • Pets Allowed
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Terrace
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Elevator
  • Express Check-In/Check-Out
  • Safety Deposit Box
  • Heating
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning
  • Designated Smoking Area
  • Tennis Court
  • Fitness Centre
  • Golf Course (within 3 km)
  • Spa & Wellness Centre
  • Table Tennis
  • Jacuzzi
  • Hiking
  • Outdoor Swimming Pool
  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Laundry
  • Barber/Beauty Shop
  • Internet Services
  • Souvenirs/Gift Shop
  • Car Rental
  • Tour Desk
  • Fax/Photocopying
  • Wi-Fi/Wireless LAN
  • ATM/Cash Machine on site
Does HotelsByCity recommend this hotel?
This plush resort has everything required for a complete and wonderful vacation and business trip. Especially, it is an ideal place for family travelers. Most of the guests were happy with well-appointed, clean, comfy suites with gorgeous views, food, pools and price-performance-ratio. However, they griped about inconsistent and slow service. Getting around this huge property was difficult for some of them. Cost of internet and overcrowded parking were other major concerns. A few guests were disappointed with overpriced food and shabby suites.
Read our customer reviews below

Guest Score Card

overall rating
4.0
out of 5
#26
of 108 Rated Hotels in Phoenix

Pointe Hilton Tapatio Cliffs Resort

-112.064^33.587901

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General Hotel Policies

Check-in: 04:00 PM
Check-out: 12:00 PM
Parking: Yes, there is parking.
Pets: Yes, pets are allowed. Yes But the hotel charges a fee and welcomes pets weighing less than or equal to 100 lbs.

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