Chiyodaku Kiocho 4-1
Tokyo, JP 102-8578
Chain: New Otani Hotels
Written by SharpSnow.View SharpSnow's Blog.
The Hotel New Otani, amid a sixteenth century Japanese garden, boasts excellent service for business travelers. This multi-storied property has both smoking and non-smoking guest accommodations. The business center of this urban hotel offers all modern facilities for the executives. There are a number of restaurants and bars- serving Chinese, Japanese and Western cuisine, shops and banquet rooms in the hotel complex.
Does HotelsByCity recommend this hotel?
This self-contained and upscale hotel offers everything required for business and leisure travelers. Most of the guests were happy with all facilities. They liked comfortable rooms, helpful staff, location and the views of the Japanese garden. For some guests, this huge complex was confusing as lots of walking was required to move between different parts of the hotel, while for others so many services under one roof were a big plus. All of them were agreed that food was overpriced. A few guests felt that facilities were expensive and staff was rude and ill-informed. Read our customer reviews?
Each of 1,533 guest accommodations has high-speed Internet connection, dual-line telephones, 24-inch cable television with pay movies, refrigerator and hairdryer. The hotel also provides toiletries, bathrobes and slippers for the convenience of the guests.
Guests can buy freshly baked breads and pastries at the SATSUKI pastry shop. They can taste seasonal Japanese food in the Garden Court. For family travelers, hotel also arranges baby sitting service at an extra cost. Guests can even take formal wear on rental basis to lighten their travel bags. The business center offers secretarial, visiting card, translation and typing services. Guests can unwind in the roof top Rose Garden. In Golden Spa, pamper body and soul.