San Marco Mercerie 760
Venice, IT 30124
Chain: Starhotels
Starhotels Splendid Suisse - posted on 09/26/2006
This was our favorite hotel in Italy. The room was newly decorated. We had an updated, clean bathroom. The staff at the front desk was nice, but they were often busy doing other things and we often had to wait for their attention (thus the 4 instead of a 5). The hotel was centrally located between the Rialto Bridge and St. Mark's Square. It was about a three block walk to either place. We would definitely stay here again and would recommend it to family and friends. We also felt safe walking to and from the bridge and St. Mark's Square to our hotel until very late at night.
Not so Splendid - posted on 06/08/2006
Promoted as a 4 star hotel, we were quite disapointed. The rooms as well as the entire facility is in need of new carpeting, fixtures, and renovation. When I booked the room, it stated that internet service was available as well as a safe in the room. Neither was available The hotel was a little difficult to find at first, but after being there for a few hours, we found it to be a fabulous location. Great for restaurants and shopping. The staff was however very friendly and accomodating. The breakfast was outstanding.
Not updated - posted on 05/29/2006
Our room did not have working airconditioning and the vents were very dirty since it wasn't one of the "updated" ones. The front desk said they would move us to a better one but never did. The standard rooms are substandard. You have to book a superior to get a renovated room. The double bed was two singles pushed together. Even with booking a superior room, you'll have to deal with the dirty looking foyer. Breakfast was included and was decent, but nothing great. I would look elsewere for a better deal around the same location - we were halfway between Pointe bridge and St. Mark's square.
great hotel - posted on 10/31/2005
third time in venice and this is a great location. renovated rooms. large marble bathrooms. speedy elevators. free internet. very clean. nice breakfast. will definitely go back.
great hotel - posted on 10/31/2005
third time in venice and this is a great location. renovated rooms. large marble bathrooms. speedy elevators. free internet. very clean. nice breakfast. will definitely go back.
good time - posted on 08/06/2005
We were stunned at how good the hotel was. Great location and value for the price. Staff was friendly and impeccable in their service. The room was comfortable and very clean, the breakfast was elegant and delicious (and included). The location was great, but the exterior signage was easy to miss, so we walked right past it. The tourist information office was across the street, and they had not heard of the hotel.Fantastic Experience
Deluxe or Standard Rooms - posted on 06/28/2005
The Deluxe or Standard rooms are substandard and below a 2 star ratind. I was told that you had to book a superior room to get a renovated room and it was not an option when booking. The room was old, carpet was torn and the double bed was two singles pushed together. I feel through twice.
Best places to stay in venice - posted on 01/14/2005
WE could not have been more pleased with the location within Venice. This is a modern, hotel chain that brings the customer all the services and accomodations for a traveler. I would recommend it to anyone. Close to San Marcos Square and the Rialto bridge along the major shopping district