Westin Hotels & Resorts have proven themselves to be quite an innovative brand. Long before they were bought by Starwood Hotels, they had already engineered a number of hotel industry firsts:

• 1930 - As luck would have it, two hotel competitors found themselves having breakfast at the same diner in Yakima, Washington. They struck up a conversation, formed an alliance and Western Hotels was born.
• 1946 - The first guest credit card was issued by Western Hotels.
• 1947 - The “Hoteltype” reservations system was introduced, allowing Western to instantaneously confirm guest reservations.
• 1969 - Western Hotels was the first to offer 24-hour room service
• 1983 - Westin (changed names in 1980) was the first major hotel to implement a comprehensive credit card reservation and check-out system.
• 1991 - Westin guests were offered personal voice-mail service – a first in the hotel industry.

And…we love this one here at HoteBedHQ.com:

• 1999 - Westin proudly introduced The Heavenly Bed® and changed the industry paradigm of a superior sleep experience.

Check out some Westin guests enjoying their “Heavenly” innovation:

Westin Site
Heavenly Beds [Westin]

This entry was posted on Monday, October 16th, 2006 at 9:35 pm and is filed under Bed News, Bed People, Hotel Bed Images, Westin Beds. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.